Medical Director

Texas Health Action Physicians (THAP) , a part of Texas Health Action (THA) , is a community‑informed non‑profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THAP is at the forefront of promoting healthcare equity and accessibility throughout the state. For more information visit

Medical Director

Licensed Physician who provides clinical oversight and administrative support for the delivery of high‑quality, evidence‑based, patient‑centered care at assigned clinical site(s) and/or program. Performs core physician functions, serves as a clinical role model, and engages in direct patient care, clinical leadership, and upholds the mission, vision, and values of the organization.

Physician Core Functions

• Provide direct patient care hours for all services as outlined in the THA Scope of Services.
• Conduct comprehensive patient examinations: medical history review, physical assessment, and diagnostic evaluation.
• Order and interpret labs, imaging, and other diagnostic tests as applicable.
• Diagnose and manage acute and chronic conditions, developing and maintaining appropriate treatment plans.
• Complete documentation in medical records within 24 hours of an encounter, review lab results within 72 hours, and respond to refill requests in 3 business days.
• Collaborate with case managers, nurses, advocates and other health care staff through direct contact or electronic means.
• Coordinate referrals to specialists and ancillary services, ensuring continuity and patient‑centered care.
• Demonstrate fiscal responsibility in clinical decision‑making by actively participating in resource and utilization management.
• Oversee clinical emergencies in clinic: syncope, anaphylaxis, drug interactions, overdose, mental health crisis, intoxicated patient, threats of violence, needle sticks, staff medical crisis, and other indications for external assistance.
• Utilize the Texas Prescription Drug Monitoring Program (PDMP) prior to prescribing controlled substances.
• Minimize disruption to clinical schedules requiring rescheduling, canceling, or delaying patient care.
• Provide coverage for other providers when they are unexpectedly unavailable.
• Participate in annual performance review for clinic providers as assigned.
• Complete ongoing annual training and competencies as required.
• Maintain active, unrestricted state professional licensure and DEA registration.

Supervising Physician Core Functions

• Adhere to and enforce supervising rules of the Texas Medical Board and th THA/THAP collaborative agreement.
• Ensure TMB delegation is complete and accurate during onboarding/offboarding of providers.
• Provide availability to assigned APP during clinical working hours to answer questions, provide guidance, co‑sign orders, provide consultation, and document guidance.
• Conduct weekly audits of supervised APP EHR inboxes.
• Conduct a minimum 3% monthly chart review for each supervised APP.
• Conduct scheduled 1:1 meetings with supervised APPs monthly at minimum and other clinical support staff.
• Document feedback provided to supervised APPs on a monthly review form in LMS.
• Provide supervisory feedback and direction related to peer review, investigation, and corrective measures.
• Provide oversight of clinical residency programs in coordination with the CMO, DCO, and supervising physicians.
• Directly participate in Performance Improvement Plan creation for APP providers with the CMO, DCO, and/or SDCQ when applicable clinically.

Medical Director Core Functions

• Patient care ratio of 80% direct patient care with 20% administrative time.
• Fulfill core functions for Physicians and Supervising Physicians as applicable.
• Set expectations related to work performance and coordination of services among the clinical team.
• Coordinate with operational leadership to implement clinical efficiency, strategy, and policy development.
• Meet monthly in scheduled 1:1 with location administrator to collaborate on clinical success.
• Provide clinical leadership for all clinical staff, overseeing quality of care and evidence‑based practices.
• Identify and mitigate potential risks related to patient care and medical practices.
• Ensure clinical compliance, supervision and oversight of APPs, and performance evaluations.
• Provide direct clinical supervision and guidance to designated APPs and Physicians.
• Participate and help facilitate quarterly peer reviews with the Director of CQI.
• During direct patient care days, be actively engaged and accessible on the clinical floor.
• Support and develop provider retention and recruitment plans.
• Participate in the interview process for clinical staff.
• Collaborate with CQ and operations leadership to ensure training and competency of all clinical staff.
• Oversee clinical quality improvement projects, compliance efforts, and implementation of best practices.
• As assigned by the CMO, participate in review, creation, and revision of clinical policies and procedures.
• Ensure provider sign‑off and understanding of all clinical SOPs and protocols annually.
• Provide clinical education to staff and providers in collaboration with the CMO and other leaders.

Compensation

Based on the position’s duties and requirements, this role has a starting annual salary of $234,000. The initial salary will be determined by the selected candidate’s qualifications and relevant experience.

• $10,000 one‑time sign‑on bonus, payable with first paycheck.
• For out‑of‑state candidates, the bonus is contingent upon obtaining a Texas medical license and completing DEA registration in Texas.

Education & Certification

• Doctor of Medicine (MD) or Doctor of Osteopathy (DO) degree from an accredited institution.
• Active board certification in primary care or an applicable specialty.
• Must be licensed to practice medicine in the State of Texas and maintain active DEA registration.

Experience

• Minimum five years of clinical experience with demonstrated leadership in a healthcare setting.
• Experience in HIV care, gender‑affirming care, and LGBTQIA+ health strongly preferred.
• Prior supervisory experience of advanced practice providers required.
• Experience working with diverse and underserved communities essential.
• Prior experience working with LGBTQIA+ and/or marginalized communities strongly preferred.

Additional Requirements

• Obtain and maintain active certification in BLS for Healthcare Providers.
• Obtain and maintain professional liability insurance within the minimum limits required by the organization.

Knowledge, Skills and Abilities

• Basic PC skills: Windows OS, Microsoft Outlook, Word, and Excel.
• Maintain confidentiality under HIPAA standards.
• Exercise diplomacy and tact; excellent customer service and interpersonal communication skills.
• Work with diverse people groups with cultural sensitivity.
• Well‑developed verbal and written communication skills in English; other languages desirable.
• Work well under pressure with minimal supervision.
• Interact with persons of diverse roles, backgrounds, and cultures in crisis or resistance.
• Apply time‑management practices to prioritize and schedule work.
• Work on multiple tasks simultaneously to ensure timely completion.
• Work productively with other departments.
• Work with professionals from various partners and organizations.
• Work forty (40) hours per week; some weekends may be required.
• Manage conflict and negotiate win‑win solutions.
• Multi‑task, prioritize with strong time‑management skills.
• Exceptional follow‑through on tasks and assignments.
• Possess leadership qualities and supervise staff effectively.

Physical Requirements/Environmental Conditions

• Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and perceive object attributes by touch.
• Express and exchange ideas via spoken word during activities requiring detail.
• Hearing ability with no less than 40 dB loss at 1000 Hz and 2000 Hz.
• Perform repetitive motions with wrists, hands, and fingers; lift up to 100 pounds occasionally.
• Maintain visual acuity with or without correction for administrative tasks.
• Work and concentrate amid distractions and interruptions.
• Work predominantly indoors with minimal temperature exposure.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403b)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Holidays)
• Short‑Term & Long‑Term Disability
• Training & Development
• Parental Leave
• Longevity Pay

EEO Statement

Texas Health Action Physicians is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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