CCTV Monitoring Associate

Job Description

Job Description

As part of STIIIZY LLC (SOCC), you will help to proactively protect our customers, employees, and property. Our SOCC center is the main location for the monitoring and analysis of risks on a company scale that are relevant to our employees and brand.

Oversees all STIIIZY locations (retail, cultivations, etc.) along with other associates while continuously auditing all locations, also assists with daily tasks. (i.e., Retail Closing Procedures, Footage Review, etc.) Utilizing custom views for entry points to each location, you will audit each location to identify and deter a threat before any breach has been made. Custom views will let you check on multiple locations at a time. During these audits, the SOCC team can talk through a speaker set up at each store. The SOCC associate also conducts audits on Track-Tik reports at each location. Security guards working the graveyard shift are required to submit hourly reports and QR code scans throughout their shift. As an SOCC associate, you will audit the reports being submitted to confirm they are accurate and punctual, real time.

Key Responsibilities: 

• Monitor Retail Closing Procedures and communicate with retail management staff.
• Monitor live feeds to detect suspicious activity.
• Respond to alarms and alerts in a timely manner.
• Communicate with security personnel to address any security breaches.
• Complete the Retail Closing Procedure Log.
• Provide footage review as requested.
• Complete Security Guard Track-Tik Audits.
• Conduct Entry Point Audits on all locations (Retail, Cultivation, Distribution, Extraction, etc.).
• Assist with false alarm checks. 
• Document and report any incidents or irregularities.
• Maintain accurate records of surveillance activities.
• Ensure overnight guards are positioned per each site's post orders.
• Performs work under direct supervision. 
• Handles basic issues and problems and refers more complex issues to higher-level staff. 
• Diligent, Punctual and Ready to work!
• Perform other duties as needed in support of business objectives assigned by supervisor. 

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities. 

Technical Skills & Abilities: 

• Ability to work independently and make quick decisions under pressure.
• Ability to work overnight.
• Strong attention to detail and strong observation skills.
• Excellent verbal and written communication skills.

Education & Experience: 

• High school diploma or equivalent.
• Minimum one year experience in CCTV monitoring or security operations experience required.
• Previous experience in using CCTV monitoring software and equipment.
• Ability to write incident reports.

Requirements

• Must be at least 21 years of age.
• Must be able to push, pull, move, and/or lift a minimum of 15 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.
• Prolonged periods of standing, sitting at a desk, and working on a computer.
• Must be able to access and navigate each department at the organization's facilities.
• Ability to get in and out of vehicle and walk up and down stairs during your shift.
• Must be able to stand, sit for prolonged periods of time, bend, kneel, squat, and twist.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company: 
Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast-growing industry? At STIIIZY, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We are building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. 

Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best-selling brand overall in the California market! We are rooted in California and have expanded our operations across the United States, with even more growth on the horizon! Additionally, we’re building distribution networks to bring our products to over 60 countries worldwide

We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow! 

Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth.  If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you!

Benefits

Additional details about compensation and benefits eligibility for this role will be provided during the hiring process. All employees are provided competitive compensation, paid training, and employee discounts on our products and services. We offer a range of benefits packages based on employee eligibility, including: 

• Paid Vacation Time, Paid Sick Leave, Paid Holidays, Parental Leave. 
• Health, Dental, and Vision Insurance. 
• Employee Assistance Program. 
• 401k with generous employer match. 
• Life Insurance. 
• Employee discounts on products and services.

This position starts as a Full-time role at $18.50/hour.  

  We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

# ENGHP