Gateway Office Operations Agent
eTeam Inc
Warehouse Associate
Prepare packing supplies for clients and handle live shipments as they return to the office for export. Review and comprehend temperature handling related instructions to preserve the product temperature. Follow interdepartmental instructions along with directions from foreign offices to prepare packing and complete replenishments. Complete daily reports through internal systems and updating Excel sheets.
Primary Duties And Responsibilities
1. Comply with all appropriate policies, procedures and safety rules. 2. Refurbish reusable packaging 3. Monitor, respond to and action follow up notes in a timely manner 4. Monitor, respond to and action personal and group email accounts in a timely manner 5. Monitor all "On-Hold" shipments for export and/or delivery approval 6. Process shipments and assure correct handling by: Verifying all attached paperwork Complying with any replenishment needs Secure cargo space by booking via Triose 7. Proficiency in Cold Chain Management which will include but not limited to Gel Pack/Packaging preparation Gel Pack/Packaging refurbishment Gel Pack/Packaging configuration 8. Pallet Jack Operation 9. Complete daily reports run through internal digital systems and utilize Excel spreadsheets for investigations and updating shipment information in internal systems. 10. Complete required training by due date. 11. Must be able to work overtime as necessary. 12. Assist in meeting customer packaging needs and cold chain replenishment when required. 13. Perform related/other duties when assigned.
Experience And Educational Requirements
Requires completion of a high school diploma or general education degree (GED) or equivalent combination of experience and education. Normally requires less than one (1) year of equivalent work experience. Experience in the logistics industry and Cold Chain Handling preferred.
Minimum Skills, Knowledge And Ability Requirements
1. Ability to read and understand the English language for the purpose of reading address labels completing necessary paperwork and following directions. 2. Strong interpersonal skills: ability to develop and maintain cooperative working relationships with others. 3. Strong organizational skills; detail oriented. 4. Ability to use good judgment to carry out detailed instructions. 5. Ability to multitask, attention to detail 6. Ability to lift 75 lbs. 7. Ability to complete data entry and update various systems and spreadsheets
Work Environment
- The work environmental characteristics described here are representative of those an associate will encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Working in a warehouse and office setting.
- Temporarily exposed to a refrigerated environment due to the need to handle goods in and out of walk-in refrigerators and freezers.
$21 per hour
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