Part-Time Surgery Scheduler (Temporary) - Stofman Plastic Surgery

UPMC is hiring a Part-Time Surgery Scheduler to join their Stofman Plastic Surgery team at UPMC Mercy Professional Building! This position will work in a temporary assignment, with an anticipated end date of January 2027. 

The Surgery Scheduler will coordinate and schedule patients for in-patient and outpatient surgical procedures. This position will also assist with administrative duties within the practice, as needed. 

This position offers flexible hours. Weekdays, daylight hours. Previous experience working in medical field is required, previous surgery scheduling experience is preferred. 

Responsibilities:

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.