Auto Repair Advisor

Job Description

Job Description

If you’re a mechanically-minded car enthusiast with stellar customer service skills, this job is for you! Our shop seeks an automotive service advisor who loves greeting customers, assessing customer needs, and scheduling appointments for our capable service technicians. In this role, you’ll use your product knowledge as a service advisor and draft cost estimates, evaluate warranty protections, and coordinate necessary repairs. If you’re confident you’re the one we need to fill this promising position, apply now!

$42,000 - $47,000 yearly

• Leverage automotive technology and product knowledge to clearly address customer needs and share the status of service appointments
• Verify warranty protections, review service contract coverage, create cost estimates, and all other documentation to facilitate vehicle service work
• Address customer concerns and conduct thoughtful follow-up to ensure they are happy with repair work
• Maintain the service department schedule and slot appointments for vehicle repairs
• Manage all automotive paperwork, including repair orders, invoices, and maintenance records

• Managing mechanics and their work in progress.
• Schedule and assign work as required.

• Achieves production goals.

• Possession of a valid, state-issued driver’s license and clean driving record is integral
• Exemplary Microsoft Office program and general computer skills are mandatory
• Work history should include a service advisor role or other employment-related to automotive technology
• Stellar communication, organizational, and interpersonal skills are needed
• Have a high school diploma or GED equivalent

• A valid, state-issued driver’s license and a clean driving record are required.
• High school diploma or a GED is mandatory.
• Must have problem-solving and computer skills, including proficiency in Microsoft Excel, Word, and other fundamental programs.
• Must have strong organizational, communication, and interpersonal skills.
• Work history should include a service advisor role or other employment related to automotive technology.
• Excellent organizational, interpersonal, and communication skills are necessary.
• A valid, state-issued driver’s license and a clean driving record are required.
• Have a high school diploma or GED equivalent.

Spencer's Auto and Diesel in Ocala, FL, provides general auto and diesel services to keep customers' vehicles running properly. All mechanical work is completed by certified, expert auto repair and service technicians with many years of expertise in performing various auto and diesel mechanical work, from simple oil changes to entire engine overhauls.

The company provides the employees 100% of their health insurance, IRA, paid vacations, and a flexible work week (4 X 10-hour days or 5 X 8-hour days).

The company's mission statement: People over profit, quality over quantity, and relationships over processes.