Revenue Specialist

The essential functions of this role are as follows: Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within the agency, and other state agencies. Conduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DORs software and database applications or unpaid/unfiled tax liabilities. Create billings/liabilities in DORs software and database applications according to court orders. abates penalties and interest accordingly. Collect evidence in Investigations cases, including preparation of documents to establish continuity of custody for items of evidence to ensure judicial requirements are met. Complete disclosure requests for confidential taxpayer information by performing a thorough review of the request and analyzing the Department's records. Research taxpayer entities that have not filed returns but have a legal obligation to file. Develop cases to determine the accuracy and validity of submitted financial statements, tax returns, and other applicable documentation. Perform and complete audit tests on financial documents and analyze results. Maintain and track all assessments and collections efforts to provide up-to-date data on ongoing and completed projects. Perform routine systematic and documented reviews of available data to identify inconsistencies and abnormal trends to address potential discrepancies. These additional duties may be performed depending on the job assignment: Audit Desk: Perform investigations and/or audits to determine and maintain compliance, enhance collections, and increase enforcement efforts. Investigate and/or audit cases involving non-filers or under-reporting of taxes, special refunds, etc. Design and perform necessary audit procedures, analyze, and interpret audit test results. Investigations & Internal Affairs: Serve as the primary case agent for assigned cases, with responsibility for all elements of the investigation from initial report up to administrative action. What You'll Need for Success: Eight (8) years of experience in accounting, tax collection, finance, or customer service. Extensive knowledge of state and federal tax laws, rules and regulations applying to each of the several types of taxes. Specialized knowledge of the computer systems and tracking systems, especially DOR software and database application. Extensive knowledge of accounting and auditing techniques used by businesses and industries. Ability to apply and understand ethics and confidentiality laws. Ability to discuss and settle technical tax matters in a tactful and responsive manner with taxpayers and tax practitioners using customer service skills for problem resolution. Ability to understand various taxpayer accounting and auditing systems. Ability to research tax laws and apply precedents to the matter under investigation. Ability to comprehend, analyze, interpret, and correlate very technical material. Ability to testify clearly and succinctly in court trials and hearings. Strong organizational and critical thinking skills. #J-18808-Ljbffr