Quality Documents and Training Administrator - II*

Training Coordinator

We are currently seeking a dynamic, highly motivated, and experienced Training Coordinator focused on event planning and project management for Commercial Learning + Development. The CL+D Training Coordinator will lead the planning and implementation of US Commercial training events (New Hire Training, Leadership Training, etc). The position will collaborate with cross functional partners to ensure flawless logistical execution and ensure projects are delivered on time.

Essential Duties and Responsibilities:

• Lead projects to successful delivery while providing an exceptional stakeholder experience
• Engage stakeholders to align project priorities, coordinate interdependencies, and navigate risks
• Deliver an exceptional quality of executive level updates to senior management on a recurring basis
• Lead process assessments while leveraging tools, such as process mapping and root cause analysis
• Manages and executes training events and ad hoc training meeting requests
• Partner with stakeholders on training event planning (new hire training and leadership training, etc.) to ensure business needs are met. Partners with Learning Operations Manager and vendors to ensure alignment across the event.
• Execute RFPs, venue sourcing and site selection for best fit locations and evaluate vendor services and venues according to industry standards and stakeholder requirements; communicate and gain buy-in on recommendations.
• Effectively negotiate contracts for hotels, venues and vendors
• Manage all food and beverage for events (hotels, caterers, restaurants, etc.)
• Source and oversee vendors for all production and audio-visual elements appropriate for events
• Develop and manage project timelines and action plans in collaboration with cross-functional partners
• Interface with internal training teams and external vendors to keep projects on track and meet deadlines
• Produce pre-event communications (including websites and onsite materials), and post-event analysis including event analytics, identify gaps and areas of opportunities through debriefs and surveys, and drive recommendations for change to streamline and improve efficiencies
• Registration management (invite lists, attendee management, rooming lists, name badges/placecards)
• Manage planning meetings that involve cross-functional teams
• Vendor management to ensure vendor deliverables and timelines are met
• Evaluate and establish procedures relating to SOP maintenance around key activities for events to improve overall efficiencies, streamline execution and measure effectiveness.
• Mentor colleagues (as needed) on event planning, logistics and project management
• Will also have responsibility for strategic projects that impact the broader team and organization

Knowledge & Skills:

• Extensive understanding and application of event planning principles, concepts, practices and industry standards
• Demonstrate skills within analytical expertise, influence and initiative:
• Initiative within planning and proactivity – operates outside the scope of expectations and is pro-active in taking on additional cross-functional responsibilities to improve efficiencies within the respective meeting management.
• Strategic thinking – demonstrates strategic orientation by recognizing simpler patterns in complex situations and projecting outcome.
• Pro-actively identifies gaps and increases efficiencies in current standard operating processes.
• Proven ability to influence decisions without authority for business focused outcomes.
• Strong communication skills with an ability to influence objectives.
• Proven Big Picture thinking and decision-making skills
• Execution and problem-solving skills under pressure
• Able to be successful working independently as well as within the context of a team
• Ability to establish effective working relationships with a diverse range of stakeholders
• Proficient in Microsoft Office suite. Comfortable embracing new technologies and digital tools.

Basic Qualifications:

• 7+ Years with BS/BA
• 5+ Years with MS/MA or MBA

Preferred Qualifications:

• Degree in Event Management, Hospitality & Tourism Management or equivalent
• Significant meeting and event management experience
• Certified Meeting Professional (CMP)
• Early Technology Adapter and Technology mindset
• Resourceful, self-starter