Branch Counter Sales/Customer Service (Grand Ave. Chicago) - Electric Motor Sales

Job Description

Job Description

Description:

Dreisilker Electric Motors is seeking a dynamic individual to join our team as a Counter Sales Person. As a key player in our organization, you'll interact with customers, providing them with expert advice and support on electric motors and related products. Your enthusiasm for the industry coupled with exceptional communication skills will drive sales and foster lasting relationships with our valued clientele

Job Duties and Responsibilities:

• Stocks shelves, counters or display(s) with merchandise.
• Sets up advertising displays; arranges merchandise on counters or tables to promote sales.
• Stamps, marks or tags prices on merchandise.
• Obtains merchandise requested by customer or special orders merchandise selected by customer.
• Answers customers' questions concerning location, price and use of merchandise, performs minor repairs on motors as needed by customer.
• May accommodate multiple customers, accepting payment and making change while researching questions for customer on the phone.
• Cleans location, shelves, counters and tables.
• Removes and records amount of cash in register as end of day.
• Calculates sales discount to determine price.
• May calculate multiple discounts using manual and computer programs.
• Cycle counts and documents inventory daily.
• Answers questions and finds answers for emotorstore.com customers as needed.
• Must trouble shoot, replace motors to 100% accuracy and validate repairs to service tests.
• Retains and recalls customers, vendors, parts, prices and location of vendors and customers.
• Cross reference calculations with manuals and computers for complex multiple pricing.
• Accurately assess the routing and shipping of parts daily.
• Documents, counts, cycles, researches, checks and maintains shipments, inventory, parts, special orders, etc.
• Documents and receives parts, 100% accuracy in stocking shelves.
• Documents and cribs return inventory.
• Capable of answering questions from walk-in service, troubleshoot questions and correct problems accurately.
• Keeps record of sales, prepares inventory of stock and orders merchandise
• Fork Lift Operator experience a plus
• May lift up to 50 pounds with proper equipment and lifting technique
• Half day Saturday hours may be required on a team rotation basis
• Will be on call for emergency openings on a rotation basis
• May be required to work at other branches on occasion to ensure coverage
• Various duties and assignments required as per management

DEM offers a competitive salary and benefits package:

• Medical
• Dental
• STD
• LTD
• Life Insurance
• 401(k) options
• Paid vacation
• Holidays

• Excellent communication skills and a positive attitude are a must
• Must be able to handle multiple projects simultaneously
• Must excel at working in a team environment
• Computer literate, inventory control applications, internet savvy and face to face customer service as well as excellent telephone etiquette