Japanese Bilingual Import Export Operation Manager Freight Forwarding

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Import Export Operation Manager - Japanese Bilingual - minimum 7 years of Experience in Freight Forwarding

We are seeking an Operations Specialist / Coordinator to support day-to-day freight forwarding operations during the U.S. launch phase.
This role will work closely with the U.S. Director and collaborate with Japan headquarters and the Thailand team.

Key Responsibilities

• Handle day-to-day freight forwarding operations (Ocean / Air / Import / Export) 
• Coordinate shipments, documentation, and delivery schedules 
• Communicate with customers, vendors, carriers, and overseas offices 
• Monitor shipment status and resolve operational issues as they arise 
• Support operational process setup during the U.S. branch launch phase 
• Assist with internal coordination and reporting as needed 

Required Qualifications

• Experience in freight forwarding or logistics operations (flexible depending on skill set) 
• Basic to solid knowledge of Ocean and/or Air Import & Export operations 
• Business-level English communication skills (required) 
• Legal authorization to work in the U.S. 
• Ability to work on-site in the Los Angeles area 

Preferred Qualifications

• Minimum 7 years of logistics or freight forwarding experience 
• Experience handling both import and export operations 
• Japanese language skills or familiarity with Japanese business culture 
• Experience working with overseas offices or international clients 

Ideal Candidate Profile

We are looking for someone who:

• Is detail-oriented and reliable in daily operations 
• Communicates clearly and proactively 
• Is comfortable asking questions and seeking clarification 
• Takes responsibility and follows through on tasks 
• Enjoys working in a collaborative, team-oriented environment 
• Can adapt to change in a growing, launch-phase organization 

Compensation & Benefits (Indicative)

• Salary: $75K-$90K (DOE) 
• Standard business hours: Monday–Friday, 9:00 AM–6:00 PM 
• Potential flexibility in work style as the organization grows 
• Benefits to be discussed (health insurance, PTO, etc.) 

Please contact Satomi Honda for this position!
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