RECEPTIONIST

Job Description

Job Description

Every employee with Dallas Volkswagen is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

• Medical, Dental, & Vision Insurance

• Life Insurance

• 401k

• Paid Training - Sales & Service

• Paid Time Off

• Paid Vacation

• Paid Holidays

• Employee Discounts on products & services

• Saturday Lunches

Responsibilities 

• Answer phones and direct consumer to the proper department and follow up in a timely manner

• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

• Operate switchboard telephone system

• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold

• Assist the managers with various clerical duties as needed

• Be friendly, professional, courteous and efficient when working with all customers and employees

• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
  
   

Qualifications 

• Experience with Microsoft Office suite is a plus

• Available to work flexible hours on weeknights & weekends

• Ability to communicate customers' interests needs and requests to management and sales personnel

• Professional personal appearance

• Valid driver license