Sales Manager

Job Description

Job Description

About You

We are seeking a well-established Sales Manager to join our team! The right candidate will exhibit exceptional leadership skills, a proven track record of successfully leading a dynamic team, a leader who has maintained a high level of customer satisfaction and will uphold the dealership?s reputation for excellence. This individual will integrate into our current management staff and together play a crucial role in ensuring the efficient and effective operation and growth of the sales department.

Primary Accountabilities

The day-to-day duties of this role include:

• Hire, motivate, guide, and monitor the performance of all sales associates
• Ensures personnel are utilizing and maintaining sales control and follow-up system, which encourages repeat and referral business and contributes to customer satisfaction
• Ensures that sales associates understand dealership policies, procedures, and sales systems
• Conducts major sales promotions and advertising as needed (i.e., used car classifieds, large new display ads, radio, etc.)
• Creates systems that ensure ongoing sales training
  • Attends product and sales training courses as requested by management or factory
  • Attends sales meetings, sales training, and product training as requested
• Attends special Fury sponsored events (State Fair, Auto Show, etc.) according to dealership schedule
• Presents a professional and positive image of the retail facility in dress and attitude
• Reviews and initials deals
• Addresses customer complaints to ensure high level of customer satisfaction
• Studies local market conditions, demographics, and past sales history. Makes recommendations to the general sales manager regarding short- and long-range advertising plans, sales promotions, staffing needs, and lease promotions
• Audits appraisals of trade-in vehicles
• Assists with maintaining the clean and professional appearance of the store
• Offer assistance or direction to any customer who enters the car dealership showroom or sales lot
• Ability to cite Fury?s products? advantages
• Evaluates trades according to Fury guidelines
  • Books trades promptly and accurately
• Writes complete, legible sales orders and processes paperwork in accordance with established policies
• Work directly with employees and customers to develop relationships to help enhance the sales process
  • Encourage repeat and referral business