Business System Analyst

Sr BSA -someone that has performed a major COTS Implementation/ Integration project


ONLY LOCAL to RIchmond- hybrid role


Senior Business/Systems Analyst with 10+ years of experience to assist with the implementation of a new Photo Speed Enforcement System, as well as other systems. This position will be joining an established project team assisting the agency with implementing a Commercial-Off-The-Shelf (COTS) product in order to meet the organizational needs of the agency.


Working within a team, the duties will include the following:


Requirements Gathering: Collaborate with stakeholders and other project team members to elicit, document, and clarify business requirements for the procurement and implementation of an IT system. This involves conducting interviews, surveys, workshops, and analyzing existing documentation.

Requirements Analysis: Analyze and prioritize business requirements to ensure they are clear, complete, and aligned with the organization's goals. Identify potential conflicts or inconsistencies in requirements and propose solutions.


Process Modeling: Create and document business process models, workflows, and diagrams to provide a visual representation of current and future processes. This helps in identifying areas for improvement.


Data Analysis: Analyze and model data to understand how information flows within the organization. This may include data mapping, data profiling, and ensuring data quality.


Stakeholder Communication: Act as a liaison between business stakeholders and technical teams. Ensure that communication is effective, and that everyone involved understands the project's objectives and progress.


Risk Assessment: Identify and assess potential risks associated with IT projects, including technical, operational, and business risks. Develop risk mitigation strategies and contingency plans.


Testing Support: Assist in the development of test plans, test cases, and participate in user acceptance testing (UAT) to ensure that the solution meets business requirements.


Change Management: Support change management efforts by helping stakeholders adapt to new processes or systems. Develop training materials and conduct training sessions as needed.


Quality Assurance: Ensure that the final deliverables meet defined quality standards and align with the original business requirements.


Documentation: Create and maintain project documentation, including business requirement documents, project plans, status reports, and meeting minutes.


Continuous Improvement: Identify opportunities for process improvement and operational efficiency within the organization. Propose and implement enhancements to existing systems and processes.


Vendor Management: Collaborate with third-party vendors and suppliers to evaluate and select IT solutions or services that meet business needs.


Post-Implementation Support: Provide support after the implementation of IT solutions to address any issues, monitor system performance, and make necessary adjustments.
• Compliance and Security: Ensure that IT solutions comply with industry regulations and security standards. Collaborate with security teams to address vulnerabilities and protect sensitive data.
• Data Privacy: Ensure that data privacy and protection requirements are considered and integrated into IT solutions.
• Client Relationship Management: Build and maintain strong relationships with business stakeholders, understanding their needs, and ensuring their satisfaction with IT solutions and services.

Minimum Qualifications:
• Must be able to work independently and within a team environment to meet the agency's need.
• Must have 5+ years' experience implementing Commercial-Off-The-Shelf (COTS) software packages as a fully Cloud-based or hybrid cloud/on-premises implementation.
• Possess strong organization, administrative, analytical, problem solving, and interpersonal skills.
• Excellent communication skills and ability to communicate with internal customers in nontechnical terms
• Proficient with Microsoft Products (Word, Excel, TEAMS, SharePoint, Visio, PowerPoint)
• Proficient in creating business and system requirements for on premise and Web/Cloud based systems
• Professional certification in Business Analysis, such as Certified Business Analysis Professional (CBAP) or Professional of Business Analysis Certification (PBA)
• Pass an agency administered criminal and financial background check.

Preferred Qualifications:
• Experience working in law enforcement or military organizations a plus.
• Experience with the Virginia Public Procurement Process

Requirements Gathering: Collaborate with stakeholders and other project team members to elicit, document, and clarify business requirements


Requirements Analysis: Analyze and prioritize business requirements to ensure they are clear, complete, and aligned with the organization's goals


Process Modeling: Create business process models, workflows, and diagrams to provide a visual representation of current and future processes


Data Analysis: Analyze and model data to understand how information flows within the organization


Stakeholder Communication: Act as a liaison between business stakeholders and technical teams


Testing Support: Assist in the development of test plans, test cases, and participate in user acceptance testing (UAT)


Change Management: Support change management efforts by helping stakeholders adapt to new processes or systems


Quality Assurance: Ensure that the final deliverables meet defined quality standards and align with the original business requirements


Documentation: Create and maintain project documentation, including business requirement documents


Vendor Management: Collaborate with third-party vendors and suppliers to evaluate and select IT solutions or services that meet business needs


Post-Implementation Support: Provide support after the implementation of IT solutions to address any issues


Compliance and Security: Ensure that IT solutions comply with industry regulations and security standards


Data Privacy: Ensure that data privacy and protection requirements are considered and integrated into IT solutions


Client Relationship Management: Build and maintain strong relationships with business stakeholders


Experience working in law enforcement or military organizations a plus


Experience with the Virginia Public Procurement Process