IT Support Specialist II

Job Description READINESS DELIVERED! Kratos Defense & Security Solutions develops and fields transformative, affordable technology, platforms, and systems for United States National Security related customers, allies, and commercial enterprises. We proactively build trusted relationships with our peers, partners and customers, and take ownership for our actions—always striving to do the right thing. This job is onsite at our office in Huntsville, AL. General Job Summary The IT Support Specialist will be responsible for ensuring the smooth operation of Kratos’ computer systems. This position will manage the installation, maintenance, and troubleshooting of hardware, software, and some networking components to maintain optimal performance and security. The role involves monitoring system activity, implementing upgrades, vulnerability management, and providing technical support to users. Collaboration with other IT staff and departments is essential to address technical issues and implement IT strategies aligned with business objectives. Essential Job Functions Work support tickets and support IT projects for local office Manage new user setups Create/disable user accounts Create/modify/delete security groups Add/remove users to/from security groups Create/modify system folder structure Perform hardware/software installations and upgrades Mitigate vulnerabilities from weekly report Ensure backup operations complete successfully Document processes for creation of departmental SOPs Report violations of corporate policies Support IT Site Lead with network & system configurations, functionality, and security Get training (as needed) to support essential job functions Notify IT Site Lead of planned configuration changes to systems Participate in training (as needed) to support essential job functions Perform other duties as assigned Required Skills and Experience US Citizenship Bachelor’s degree and 2 years of experience, or 5 years of experience without a degree Secret security clearance desired, TS preferred Excellent written, verbal, and presentation skills Exceptional time management and flexibility Organized self-starter with minimal oversight Capability to work closely with multiple teams to accomplish tasks Ability to prioritize multiple tasks Dedicated to producing excellent solutions consistently Linux administration experience preferred Office 365 experience preferred Work Environment Perform work utilizing a computer for extended periods of time Sit for extended periods of time without leaving the work area Climb ladders and stairs in performing the work (rare) Walk for reasonable distances while performing work Job Benefits Medical, Dental & Vision Insurance Coverage Life/ADD & Short/Long Term Disability Insurance 401(k) Savings Plan Employee Stock Purchase Plan (ESPP) Paid Time-Off (PTO) Holidays Education Reimbursement Equal Opportunity Employer Kratos Defense is an Equal Opportunity and affirmative action employer. EOE, Minorities, Females, Veterans, Disabled, Sexual Orientation, Gender Identity or any other protected class. All qualified job seekers are encouraged to apply. Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities. Disability Accessibility Accommodation If you require an accommodation to navigate or apply to our careers site, please send your request to View email address on click.appcast.io or call View phone number on click.appcast.io. Any inquires not related to requesting an accommodation will be discarded. Pay Transparency The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Job Applicant Privacy Notice For applicants in the EU and California residents, please review our privacy notice. #J-18808-Ljbffr