Virtual Assistant

Job Description

111 Sign is seeking a Virtual Assistant to manage customer communications order processing administrative tasks and marketing support. The ideal candidate will have experience in customer service administrative support and organization skills. This is a remote position with the opportunity to work with a dynamic and growing printing company.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via email phone web and social media
• Provide information on products pricing and order process to customers
• Manage new orders and quote requests accurately in the system
• Coordinate with the production team on deadlines proofs and revisions
• Assist with administrative tasks such as inbox management scheduling and basic bookkeeping
• Support marketing efforts by updating social media websites and assisting with email campaigns
• Place and track supply orders and communicate with vendors

Qualifications:

• 1 years of experience as a virtual assistant in admin support or customer service roles
• Strong written and spoken English skills
• Excellent organization attention to detail and time management
• Proficiency in Google Workspace Microsoft Office email and video calls
• Ability to learn new software quickly
• Self-motivated and able to work independently

Nice to Have:

• Experience in the printing signage or graphic design industry
• Knowledge of file types and print terms
• Experience with design tools like Canva and Adobe
• Familiarity with e-commerce platforms such as Shopify or WooCommerce

This position offers the opportunity to work remotely and be part of a dynamic team in the printing industry. Salary and benefits will be competitive based on experience and qualifications.

Required Skills:

Written Communication