Dealer Success Manager - Oklahoma City/ Tulsa

Dealer Success Manager - Oklahoma City/ Tulsa As a Dealer Success Manager, you operate as a Strategic Consultant and Customer‑Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process. You collaborate closely with POD counterparts, strategize and achieve superior success, provide consultative expertise, training, and ROI conversations to support Navigator Platform subscriber acquisition and retention. Key Responsibilities Collaborate with the Area Sales Manager and POD team members to develop and execute cohesive market strategies and achieve unified sales goals. Drive superior success by supporting the POD’s sales efforts for Navigator Platform and owning the customer adoption and retention lifecycle. Improve processes aligned with superior customer outcomes and the Capital One Sales Process. Provide subject matter expertise on processes and Navigator Platform for the Sales organization. Troubleshoot product and process issues related to Navigator Platform. Conduct frequent in‑market visits to dealerships to foster relationships and execute the customer enablement cycle (markets: Oklahoma City and Tulsa, Oklahoma). Travel Up to 50% travel. Basic Qualifications High School diploma, GED, or equivalent certification. At least 1 year of experience in Process Management. At least 1 year of experience in Relationship management. Preferred Qualifications Bachelor’s Degree. 2+ years of experience in Process Management. 2+ years of experience in Relationship management. Salary Sales Territory: $109,900 - $125,400 for Dealer Success Manager. Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Employment Authorization and EEO At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. #J-18808-Ljbffr