Biomedical Equipment Support Specialist (Biomedical Information Systems)

The Biomedical Equipment Support Specialist (BESS) provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of networks, networked medical equipment and associated systems.Current permanent VA employees and Federal employees from other federal agency should apply under CBST-11261160-22-HYC.Help Help Accepting applications Open & closing datesOpening and closing dates10/14/2021 to 11/03/2021 This job will close when we have received 50 applications which may be sooner than the closing date. Learn moreSalary$89,096 - $115,830 per year Pay scale & gradeGS 12Help Help Location1 vacancy in the following location:Houston, TX Houston, TX 1 vacancy Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment typePermanentWork scheduleFull-timeServiceCompetitivePromotion potential None Job family (Series) 1601 Equipment Facilities, And Services Supervisory statusNoSecurity clearanceOtherDrug testYes Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/FitnessAnnouncement numberCBST-11261161-22-HYCControl number617284200Help Help The duties of the Biomedical Equipment Support Specialist (BESS) includes but is not limited to: Lifecycle management of network equipment including but not limited to network switches, servers, routers and related infrastructure for any and all networked complex medical devices and systems such as imaging, life support, dialysis, and monitoring.Completes both routine and complex assignments involved identifying and troubleshooting issues related to VLAN configuration, IP addressing, sub-netting, HL7, DICOM, Access Control List (ACL) and network security across the medical device network.Manages, troubleshoots and maintains complete systems of computerized networks, databases and servers including but not limited to biomedical information systems that store or facilitate patient information.Implements and plans for new and emerging technologies including but not limited to diagnostic modalities, network management and storage, and virtual data centers.Designs, implements and manages network incident response due to infection, loss of service or regional and local policy changes according to VA guidelines. Ensures proper security configuration for assigned devices and networks.Regularly reviews and installs available approved software updates and virus definitions for applicable networked medical devices.Leads development of disaster recovery procedures for critical systems to be enacted in the event of device failure.Investigates, remediates and documents recalls and safety alerts within established timeframes. Participates in local safety improvement processes such as Root Cause Analysis (RCA), safety work groups, and Environment of Care Rounds.Maintains knowledge of the state of the art in medical technology, including scientific advances, network protocols, and vendor changes. Focuses on professional development in all areas of medical technology lifecycle management including technical skills.Provides training and education as appropriate to medical technology end users and clinical staff.May be tasked with leading and managing installation or upgrade projects for biomedical information systems, backup servers, other communication systems and other medical devices and systems. This includes but is not limited to pre-implementation planning and coordination with end users, vendors, and other onsite support staff (OIT, Informatics, SPS, etc.) for CIS, ARK, Imaging communication and other biomedical information system projects.Work Schedule: Monday-Friday 8am-430 pm.Telework: Not AvailableVirtual: This is not a virtual position.Position Title/Functional Statement #:Biomedical Equipment Support Specialist (Biomedical Information Systems)/PD000000Permanent Change of Station (PCS): Not AuthorizedFinancial Disclosure Report: Not required Help Help Conditions of EmploymentYou must be a U.S. Citizen to apply for this jobAll applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.Selective Service Registration is required for males born after 12/31/1959You may be required to serve a probationary periodSubject to a background/security investigationMust be proficient in written and spoken EnglishSelected applicants will be required to complete an online onboarding processParticipation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.BASIC REQUIREMENTS:1. United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.g.2. Experience and Education.(a) Associates degree in Biomedical Electronics Technology, Biomedical Equipment Technology or Biomedical Engineering Technology or in a related technical field such as Electronic Technology or Information Technology and two years of experience as a Biomedical Equipment Support Specialist, Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer, or Information Technology Specialist.OR

• b) Bachelor's degree in Biomedical Engineering Technology or in a related field such as Electronics Engineering Technology (EET) or Information Technology.OR
• c) Completion of a military training program in biomedical equipment and two years of experience as a Biomedical Equipment Support Specialist or Biomedical Equipment.3. Licensure/Certification/Registration.

None4. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).Preferred Experience: Must possess excellent project management and organizational skillsMust possess an excellent knowledge of the TCP/IP networking protocols as implemented by Microsoft Windows and other Operating Systems. The incumbent must have extensive knowledge of computer hardware, switches, processors, and the interfaces used to communicate with services connected to the LAN.Must be able to use computers to update and configure software used in modern microprocessor-controlled systems and devices.Tests, implements, evaluates and maintains software and hardware to accomplish the mission of the Medical Center's computer-controlled systems.Must possess excellent written and oral communication skills.Must possess excellent interpersonal skillsWillingness to pursue continued education and certification (A+, Network+, Security+, CISSP, CISCO)GRADE DETERMINATION Biomedical Equipment Support Specialist (Biomedical Information Systems), GS-12 (a) Experience. At least one year of specialized experience equivalent to the GS-11 grade level.(b) Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs: Current knowledge of computer virus protection software, available software patches and upgrades, and information security tools.Expert knowledge of electronics, computer and networking theory with experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security.Ability to utilize and maintain computer and server based medical equipment, medical record databases, and proprietary and generic software, Experience with TCP/IP, HL7, networking, network security, and DICOM standards.Ability to interpret, identify, and apply network engineering principles and practices where there often times is no previous example to follow, or precedence.Skill to distinguish networking problems from non-networking problems and discuss various options with IT networking and operations staff members.(c) Assignment. For all assignments above the full-performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time. Manages complete systems of central computerized networks, databases, analytic servers and medical device networks. Implements and plans for new or emerging technologies such as new diagnostic modalities, network management and storage appliances, virtual data centers and associated software. Coordinates and provides technical and project oversight of CIS, ARK, Imaging, and similar biomedical information systems (e.g., analytics, data bridge interface, anesthesia record keeping, cardiology information systems, and diagnostic medical imaging systems). Coordinates with OI&T for functionality, space availability, maintenance and replacement of server(s), and facilitating infrastructure updates and upgrades for servers, operating system problems, and virus protection. May manage entire data center dedicated to medical device servers. Identities and troubleshoots issues related to VLAN configuration, IP addressing, sub-netting, HL7 messaging, DICOM standards, and network security to minimize downtime. Most systems are server based with special requirements both in scope of attention and environmental security concerns. Examples of typical devices or systems include, but is not limited to, Computerized Voice Recognition systems, Picture Archiving and Communication Systems (PACS) (Dental, Ophthalmology, Radiology & Cardiology PACS), and patient data management systems. Evaluates compatibility and adaptability of the biomedical devices for integration over the medical center's local area network (LAN) and wide area network (WAN). Maintains documentation of assigned medical IT equipment/systems to include ePHI requirements, VLAN, IP addresses, anti-virus software, security, and other necessary information. Addresses pre-implementation security issues to ensure that medical device isolation architecture (MDIA) requirements are met. Regularly reviews available software patches/updates and virus software updates for applicability to medical IT equipment. Coordinates with other BESSs, manufacturers, informatics, and IT staff to complete required software updates and system/data backups. Ensures compliance of networked attached clinical systems to all Medical Device Protection Program (MDPP) requirements. Designs, implements and manages appropriate security measures and disaster recovery plan that is critical to ensure system uptime and prevent loss of patient data from critical computerized databases and operating systems. May participate in VISN wide projects to provide their expertise in medical device isolation architecture (MDIA), Biomedical Server Virtualization, storage of Protected Health Information(PHI). May serve as a Contracting Officer Representative (COR) for the purchase of medical equipment, maintenance/repair contracts, and facility projects. This work includes but is not limited to; drafting Request for Proposal (RFP) language, sole-source justifications, Statements of Work (SOW), conducting market research, product evaluations, evaluating contractor performance, and pre-procurements assessments.References: VA Handbook 5005/95, Part II Appendix G49, Biomedical Equipment Support Specialist Qualification Standard dated February 7, 2018.Physical Requirements: Moderate lifting (15-44 pounds); reaching above shoulder; both hands and use of fingers required; climbing, use of legs and arms; ability to distinguish basic colors, sit for prolonged periods; works outside and inside in excessive cold, excessive noise, intermittent, dust; Works around electrical energy; Working on ladders or scaffolding; works closely with others and alone, EducationIMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: . Additional informationReceiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.Read moreHelp Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.You will be evaluated for this job based on how well you meet the qualifications above.IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Help Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position, you must provide a complete Application Package which includes:VA Form 10-2850c Application for Associated Health OccupationsResume VA Form 10-2850c Application for Associated Health Occupations can be found at: . The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.Cover LetterDD-214/ Statement of ServiceDisability Letter (VA)VA Form 10-2850c Application for Associated Health OccupationsOther (2)ResumeSF-15SF-50/ Notification of Personnel ActionTranscriptResume Requirement: Your resume MUST include the following information: Job title, description of duties, beginning and ending date (month/year) of employment; and average hours worked per week.Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/03/2021 to receive consideration. To preview the questionnaire click . To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.Click Submit My Answers to submit your application package.NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding with the Department of Veterans Affairs (VA), if after November 22. VA will provide additional information regarding what information or documentation is needed and how you can request a legally required exception from this requirement. Please contact the Human Resources Point of Contact listed at the top of the JOA. Pandemic Telework Program: Due to COVID-19, the VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within 14 days. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position. Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. Help Help To apply for this position, you must provide a complete Application Package which includes:VA Form 10-2850c Application for Associated Health OccupationsResume VA Form 10-2850c Application for Associated Health Occupations can be found at: . The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.Cover LetterDD-214/ Statement of ServiceDisability Letter (VA)VA Form 10-2850c Application for Associated Health OccupationsOther (2)ResumeSF-15SF-50/ Notification of Personnel ActionTranscriptResume Requirement: Your resume MUST include the following information: Job title, description of duties, beginning and ending date (month/year) of employment; and average hours worked per week.Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help Help All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/03/2021 to receive consideration. To preview the questionnaire click . To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.Click Submit My Answers to submit your application package.NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding with the Department of Veterans Affairs (VA), if after November 22. VA will provide additional information regarding what information or documentation is needed and how you can request a legally required exception from this requirement. Please contact the Human Resources Point of Contact listed at the top of the JOA. Pandemic Telework Program: Due to COVID-19, the VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within 14 days. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position. Read moreNext steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. Read moreHelp Help Accepting applications Open & closing datesOpening and closing dates10/14/2021 to 11/03/2021 This job will close when we have received 50 applications which may be sooner than the closing date. Learn moreSalary$89,096 - $115,830 per year Pay scale & gradeGS 12Location1 vacancy in the following location:Houston, TX Houston, TX 1 vacancy Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment typePermanentWork scheduleFull-timeServiceExceptedPromotion potential None Job family (Series) 1601 Equipment Facilities, And Services Supervisory statusNoSecurity clearanceOtherDrug testYes Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/FitnessAnnouncement numberCBST-11261161-22-HYCControl number617284200 This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.