Administrative Services Coordinator (Glaucoma)

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The University of Iowa Hospitals and Clinics, Department of Ophthalomology and Visual Sciences is seeking a 100% Administrative Services Coordinator (ASC) (PAA1, 2B). The ASC serves as a liaison between the patient population and glaucoma faculty. This position provides administrative support in the glaucoma specialty area for the Department of Ophthalmology, assists front line support staff and technicians with direct patient care related tasks, and performs other administrative duties as assigned. Key position responsibilities include:

• Serve as primary contact for outside physicians and patients about glaucoma care at the University of Iowa (via phone, email, and letters).
• Assist with the medical record (Epic) by formatting clinic notes and streamlining electronic recordkeeping for Glaucoma faculty members.
• Manage correspondence for Glaucoma faculty members (i.e., letters typed by faculty in the electronic medical record).
• Assist with prior authorization documentation for medications and procedures.
• Manage the schedules of Glaucoma faculty members and organize travel and reimbursements
• Assist with management of the Glaucoma Fellowship Program, Journal Clubs, and visiting professorships.
• Provide assistance for onboarding of new Glaucoma Faculty, Fellow, resident members.
• Obtain, tabulate and analyze data to prepare periodic and special reports.
• Obtain, coordinate and distribute information on behalf of Glaucoma Service.
• Perform other duties as assigned.

University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Percent of Time: 100%

Schedule: Monday - Friday, 8:00a-5:00p

Location: UIHC, Iowa City

Rotations: N/A

On Campus: This position is performed fully on campus.

Salary: $38,789/yr - Commensurate

Pay Level: 2B

REQUIRED QUALIFICATIONS

• Bachelor's degree in Business Administration or related field, or an equivalent combination of education and experience.

• Minimum 6 months - 1 year administrative and financial experience.

• Ability to anticipate needs, problems and potential issues and use judgment, foresight and problem-solving skills to troubleshoot, recommend and implement solutions.

• Demonstrate careful attention to detail and accuracy, strong organizational skills and ability to handle multiple tasks quickly and effectively, proactively establish priorities and meet deadlines.

• Excellent written and verbal communication skills required including ability to compose communications and grammatically correct documents in a concise, logical and organized manner.

• Proficient in computer software applications (Microsoft Office Programs)

• Valid US driver's license and eligibility to operate motor vehicles under University standards.

DESIRED QUALIFICATIONS

• Three years + administrative support experience in a health care and/or collegiate setting is highly desirable.

• Three years + with support experience with multiple calendar and scheduling management is highly desirable.

• Proficient in electronic medical records (i.e. - Epic)

• Experience planning and/or organizing meetings and group events.

• Experience with accounts and expenses, direct and indirect costs.

• Experience with reconciliation of funding sources.

• Experience with purchasing and receiving of resources & supplies.

• Knowledge of University of Iowa policies and procedures.

POSITION & APPLICATION DETAILS

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:

• Resume

• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. This position is not eligible for University sponsorship for employment authorization.

For additional questions, please contact Melissa Monhollon, HR Manager, at View email address on us.fitly.work or View phone number on us.fitly.work.