Director of Customer Experience & Service Excellence
CrossCountry Freight Solutions, Inc. DBA CCFS
CrossCountry Freight Solutions, Inc. DBA CCFS in Kansas City is seeking a Director of Customer Experience to lead customer-facing teams and shape service strategies. This leadership role involves building and coaching high-performing teams while collaborating with Sales and Operations for continuous customer engagement improvements. The ideal candidate will have over 5 years of experience in customer service leadership, with strong analytical skills and a proven track record in cross-functional collaboration. Benefits include health insurances and a 401k retirement plan. #J-18808-Ljbffr CrossCountry Freight Solutions, Inc. DBA CCFS
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Director of Customer Experience & Service Excellence in Kansas City, KS vacancy
$100k - $120k
Job Title:Director of Customer ExperienceDepartment:Customer ServiceJob Status... ...to provide quality service and on-time delivery to our... ...on education and years of experience.JOB SUMMARYCrossCountry Freight... ...accountable to shared outcomes.Excellent communication skills;...Suggested- ...for a Front Desk Associate. The role involves greeting customers, managing inquiries, and maintaining the front desk area... ...candidates have a high school diploma and 1-2 years of relevant experience, along with excellent communication and multitasking abilities. Working at a...SuggestedFlexible hours
Uniteddefensetactical
Mission, KS4 days ago $19 - $23.75 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor I - You are accountable... ...associates, coaching associates on customer service, leading company training initiatives... ...: Takes responsibility for excellent customer experiences and reliably delivers...SuggestedHourly payWorldwideShift work$66.8k - $75k
...do.* Provide best-in-class customer experiences.* Develop superior talent and... ...sales, operations, Study Directors, and other stakeholders. •... ...contribute to operational excellence efforts. • Support digital... ...empathy, professionalism, and service mindset. • Highly organized...SuggestedWork at officeLocal areaNorth American Science Associates, Inc.
Mission, KS4 days ago$135k - $180k
...into a role where you’ll shape the heart of the customer experience at Marvin. As the Director of Customer Service, you’ll lead the talented team responsible for supporting... ...their journey with us. You’ll champion service excellence, strengthen operational efficiency, and bring...SuggestedTemporary workRelocationRelocation packageMarvin
Kansas City, MO2 days ago- ...your next career step, the EisnerAmper experience is one-of-a-kind. You can design a career... ...Senior Manager to join the Private Client Services (PCS) practice. This client‑facing... ...of CCH ProSystem FX and/or CCH Axcess, Excel, and Word Professional communication skills...Private practiceLocal area
EisnerAmper
Westwood, KS4 days ago - ...Overview Senior Tax Manager – Private Client Services (PCS), Westwood, MA. A client‑facing... ...taxation and/or accounting. 8+ years of experience preferred, with prior individual and... ...with CCH ProSystem FX and/or CCH Axcess, Excel, and Word. Excellent oral and written communication...Local area
EisnerAmper
Westwood, KS1 day ago - ...sharing THE ROLE: Guest Experience Specialists are world-class... ..., upbeat, and inviting. An excellent GES is a master of emotional... ...○ Keep the energy high ○ Customize the experience ○ Make sure... ...and graciously resolving service failures REQUIREMENTS...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
The Escape Game
Kansas City, MO7 days ago - ...client's safety, care, social & service support and development. The... ...: Supervised by the Director The Client Case Manager is... ...Required Education and Experience: # Candidates must be at... ...Microsoft Office suite (Word, Excel, Outlook, PowerPoint) required...Contract workWork at office
Avery's Village
Kansas City, KS4 days ago $16.5 - $24 per hour
...operations and manage the crew effectively while promoting excellent customer service at CVS/pharmacy. This full-time position requires working... ...typical pay ranging from $16.50 to $24.00 hourly, depending on experience. The role includes overseeing store staff and ensuring...Hourly payFull timeFlexible hoursShift workHispanic Alliance for Career Enhancement
Mission, KS4 days ago- ...ballpark estimates for complex projects. Run customer workshops (often multi-team, high-... ...into product strategies. 10+ years of experience in product management or related leadership... ...from client engagements. 50% Core PM Excellence → Scoping, discoveries, workshops,...Remote work
Saucal Inc.
Mission, KS5 days ago $28k
...deliver the best solutions to our customers. We hire the best and the... ...project management, and business services. A DAY IN THE LIFE Lead and manage... ...field. Co-op or Intern construction experience preferred, but not required. Excellent communication and interpersonal skills...Daily paidFull timeFor contractorsFor subcontractorInternshipWork at officeLocal areaARCO a Family of Construction Companies
Riverside, MO5 days ago$28k
...deliver the best solutions to our customers. We hire the best and the... ...project management, and business services. A Day In The Life Lead... ...Co-op or Intern construction experience preferred, but not required. Excellent communication and interpersonal skills...Daily paidFull timeFor contractorsFor subcontractorInternshipWork at officeLocal areaARCO a Family of Construction Companies
Riverside, MO2 days ago- ...We are partnering with a well‑known, high‑volume attraction to identify a Guest Experience Manager to lead front‑line guest operations and service excellence across the property. This role oversees a large seasonal team (120+), ensuring exceptional guest interactions across...Full timeSeasonal workImmediate startFlexible hours
Beacon Hill
Kansas City, MO4 days ago - ...TJ Maxx is seeking a team-oriented leader to promote excellent customer service and oversee front end operations at our Kansas City location.... ...programs. The ideal candidate will have 1 year of retail experience, strong organizational skills, and the ability to work a flexible...Flexible hoursNight shift
TJ Maxx
Kansas City, KS1 day ago - ...Missouri is seeking a Supervisor to lead customer service efforts and support the training of... ...You will be responsible for ensuring excellent customer service is delivered and achieving... ...goals. The ideal candidate has experience in retail management, strong communication...Flexible hours
FashionUnited
Kansas City, MO4 days ago $18 per hour
...Go & Have Fun in an amazing experience, filled with unlimited possibilities... ...crew members are Wowing the Customer through personal contact with... ...on the B.E.S.T. customer service experience; ensuring that... ...of management experience. Excellent verbal and written communication...Hourly payLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$15 - $15.5 per hour
...Job Description Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- As a Guest Experience Specialist , you are often the first and last impression... ...flight crew, or coordinating services behind the scenes, you bring... ...rental cars, catering, and customs appointments as requested.... ...Skills Hospitality Skills: Excellent guest service skills with an...Part timeNight shift
- JOB SUMMARY The Customer Experience Manager is responsible for leading a team of sales and customer service professionals in the delivery of exceptional customer experiences... ...a critical role in ensuring both service excellence and operational integrity. This is an opportunity...Local area
- ...elevate the end‑to‑end client experience for our law firm partners.... ...client retention, operational excellence, and measurable client... ...Client Success, Operations, or Customer Experience. Proven track record... ...law firm operations, legal services, or comparable professional...
- KPH HEALTHCARE SERVICES, INC is seeking an experienced Account Manager to be the primary... ...needs. Ideal candidates should possess excellent communication and organizational skills,... ...having 3-5 years of Account Management experience. An Associate or Bachelor's degree in a...
- ...Manager in Kansas City, MO, responsible for managing client relationships and ensuring outstanding service. The role requires 2-4 years of experience in account management, excellent interpersonal and communication skills, as well as the ability to multi-task and solve...Full time
- The Brightree Customer Success Team is responsible for driving consistent... ...of Brightree products and services. Customer Success Managers... ...conjunction with wide-ranging experience of general HME operations,... ...dependability Proficient in MS Excel, MS Word, MS PowerPoint and...Temporary work
- ...searching for a Tax Senior Manager to join their Private Client Services practice. This is a client-facing role based in Westwood, MA,... ...in taxation or accounting, and over 12 years of relevant experience. Strong communication skills and proficiency in tax software are...Private practice
EisnerAmper
Westwood, KS4 days ago - ...team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal... ...preferred. Additional Qualification Demonstrates excellent judgment and decision making skills. Effective interpersonal...Work at officeFlexible hoursShift work
Farmers Inc
Kansas City, KS2 days ago $52k - $60k
...enhancing guest interactions, and overseeing community appearances. The ideal candidate has proven leadership skills, event planning experience, and a passion for performing arts. An attractive salary range of $52,000 - $60,000 is offered along with various employee perks....Great Wolf Lodge
Kansas City, KS13 hours ago- ...Verwaltungs-Gmbh in Kansas City is looking for a Customer Success Manager to drive customer value... ...should have at least 2 years of experience in HME or home infusion operations and... ...culture focused on health and excellence awaits you. Apply now! #J-18808-Ljbffr...
- ...Barnes Jewish Hospital is looking for a Supply Chain Customer Experience Manager in Missouri. This role bridges clinical operations and supply... ...have 5–10 years of experience in supply chain management, excellent leadership skills, and a Bachelor’s Degree. Key benefits include...
Industrial Asset Management Council
Kansas City, MO1 day ago - ...line insurance products to prospective customers, primarily through inbound calls. The role... ...including sales performance, customer experience, quality, efficiency, and compliance... ...Additional Qualification Demonstrates excellent judgment and decision‑making skills. Effective...Work at officeFlexible hoursShift work
Farmers Insurance
Kansas City, KS13 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Customer Experience & Service Excellence. Be the first to apply!
Related searches
- work from home customer Kansas City, KS
- customer engineer Kansas City, KS
- customer project program manager Kansas City, KS
- customer retention Kansas City, KS
- customer marketing Kansas City, KS
- customer satisfaction Kansas City, KS
- customer experience lead Kansas City, KS
- customer experience analyst Kansas City, KS
- customer experience team leader Kansas City, KS
- vp customer experience Kansas City, KS