HVAC Service Manager

Job DescriptionJob DescriptionAbout the Role:Modern Air/AMG Contractors is looking for an experienced and driven HVAC Service Manager to lead our service team in Austin, TX. This is your opportunity to take the helm of a growing operation, mentor skilled technicians, and deliver top-tier HVAC solutions to our valued customers. The manager would be required to carry and license the company with a minimum class B license. If you thrive in a fast-paced environment and love building high-performing teams, we want to hear from you! This position not only has a base salary, but comes with commission.Responsibilities:Oversee daily HVAC service operations, scheduling, and dispatch for residential and/or commercial accountsLead, mentor, and manage a team of HVAC technicians to ensure quality workmanship and customer satisfactionConduct field inspections, quality control checks, and job site visits to ensure work meets company and industry standardsManage service department budgets, job costing, and profitability goalsBuild and maintain strong customer relationships, handling escalations and ensuring timely issue resolutionCoordinate with procurement and warehouse teams to maintain proper parts and equipment inventoryEnsure compliance with local codes, safety regulations, and EPA/OSHA standardsSupport technician recruitment, training, and performance evaluationsRequirements:5+ years of hands-on HVAC experience, with at least 2 years in a supervisory or management roleEPA 608 Certification required; NATE certification a plusStrong knowledge of HVAC systems including installation, maintenance, and repair of residential and/or commercial equipmentProven ability to manage teams, schedules, and service workflows efficientlyExcellent communication and customer service skillsProficiency with service management software and basic computer skillsValid Texas driver's license with a clean driving recordStrong problem-solving mindset with a commitment to safety and qualityTDLR class B licenseAbout Us:AMG Contractors is a trusted name in the general contracting and HVAC industry, known for delivering reliable, high-quality service to both residential and commercial clients. Our customers keep coming back because of our commitment to excellence, integrity, and getting the job done right the first time. At AMG, our team members are our greatest asset — we invest in our people, foster a collaborative culture, and provide the tools and support needed to help you grow your career.