IT Support Analyst (Tier 2) AI & M365 Pro
Ledgent Technology
Ledgent Technology seeks an IT Support Analyst to join a growing tech team. You will focus on Windows 11, Microsoft 365, endpoint management, and AI-powered workplace tools, delivering expert Tier 2 support in a professional services setting. The role covers on-site and remote support for desktops, laptops, printers, and peripherals, plus software deployment, patching, and OS upgrades. Strong customer service and documentation are essential. #J-18808-Ljbffr Ledgent Technology
$28 - $31 per hour
...The Office Technology Support (OTS) Analyst supports the Houston office... ...the Firm’s user IT, software, hardware, AV... ...Associate's degree or 2 years of college courses... ...Nuance (Kofax), Adobe Pro), collaboration software... ...Artificial Intelligence (AI): We may use Artificial...SuggestedContract workTemporary workLocal areaImmediate startRemote workShift work- CGG Services SAS in Houston, TX seeks a Service Desk Support Specialist to deliver Tier 2 support for end‑user devices, apps, and hybrid infrastructure. You'll troubleshoot Windows devices, support Microsoft 365, manage AD/Azure AD, and assist with onboarding and security...SuggestedShift work
- Job Title: IT Support Specialist Department: IT / Infrastructure Reports To: IT Administrator... ...travel to other sites Who We Are Persona AI is building humanoid robots for the most... ...what we are after. What You Will Be Doing: Tier 1/2 support: Act as the first responder for...SuggestedFull timeWork at officeLocal areaImmediate startRemote work
- ...Partners is an international managed IT services provider headquartered... ...delivering end-to-end computer support and services to businesses and... ...for an experienced, motivated Tier 3 Support Engineer with strong... ...escalations from tiers 1 and 2 ~ Diagnose root causes...SuggestedLive inRemote work
- ...ll provide exceptional customer support to staff while providing... ...organization's Software and provide basic IT troubleshooting.Maintain and... ...Office Suite, Microsoft 365, AI, VOIP.Have a basic understanding... ...Good attendance record.Minimum 2+ years IT experience preferred...SuggestedFull timeTemporary workWork at officeLocal areaRemote workFlexible hours
- Mac Haik Automotive Group in Houston, TX seeks a Level 2 IT Support Specialist to provide technical support across multiple dealership and corporate locations, including Pasadena and League City. You will troubleshoot hardware, software and network issues, install and...
- ...highly data-driven environment, supported by shared services across ESG,... .... ABOUT THE ROLE The Technical Analyst (Land / Royalty & Mineral Interests... ...assets QUALIFICATIONS 2-5+ years of experience in land... ...royalty audit practices Interest in AI, automation, or advanced analytics...
- ## IT Support Analyst IApplylocations: Houston TXtime type: Full timeposted on: Posted Todayjob requisition... ..., or equivalent work experience.* 2-3 years of experience in an IT support... ....* Escalate unresolved issues to Tier 3 support.* Maintain a detailed, advanced...Work experience placementWork at officeRemote workFlexible hours
- ...Job Description Job Description IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed services team. This is not a script-based help desk position. You will take ownership of technical issues involving Microsoft 3...Local areaRemote work
- ...of Enable Resource Group, has managed and supported IT solutions for hundreds of churches across... ...As we provide technology strategy plans, AI consulting, project management, help desk... ...in an IT support role troubleshooting Tier I – Tier II tickets or a bachelor’s degree...Local areaImmediate startRemote work
- ...Mission & Growth Opportunities The Technical Support team plays a critical role in our customers... ...ticketing systems. REQUIREMENTS ~1–2 years of experience in Technical Support... ...requests is a plus. ~ Experience using AI tools (e.g., ChatGPT/Claude, or similar) to...
- ...Employee discounts One of Houston's leading Managed Service Providers (MSPs) is seeking a motivated, customer-focused Level 2 IT Support Engineer to join our growing team. We're looking for an IT professional who enjoys troubleshooting technical issues, delivering...Full timeWork at officeMonday to FridayShift work
$65k - $85k
...on all continents. Our leading AI technology is the backbone of our... .... Job Description IT Operations is the frontline... ...community. Delivering local and remote support that ensures our colleagues... ...with MDM tools (Jamf Pro, Intune). Familiarity with ITIL...Full timeFor contractorsWork at officeLocal areaRemote workWorldwideFlexible hours$23 - $25 per hour
Get AI-powered advice on this job and more exclusive features. This range is provided by... ...accounts. You’ll collaborate across teams to support accurate revenue capture and a clean month-... ...in Excel Key Qualifications: Minimum of 2 years’ experience in cash applications, banking...Full timeContract workRemote workMonday to FridayFlexible hours1 day per week- ...online applications for the position Global Security Systems Support Analyst through August 18th, 2026 at 11:59 p.m.(Central Time). Global... ...Support Analyst will develop and deploy solutions, processes, AI‑enabled capabilities, and tools that enable Global Security and...Full timeLocal areaRelocationVisa sponsorshipWork visa
$62k - $97k
A forward-thinking engineering firm is looking for a proactive IT Support Specialist to provide remote support to their team. Responsibilities... ..., and ensuring cybersecurity. The ideal candidate has over 2 years of IT support experience with strong skills in both Windows...Remote jobFlexible hours- ...Resolve Tech Solutions is looking for a Support Center Specialist in Houston, TX.... ...will require you to provide Tier 1 technical support, troubleshoot various IT issues, and ensure a high level of... ...The ideal candidate should have 1-2 years of IT support experience and...Contract work
$40k - $80k
...the GPU cloud engineered for AI. We provide cost-effective, high... ...capabilities and directly supports strategic business outcomes, including... ...is seeking a Support Desk Analyst to provide first and second-... ...Collaborate closely with Internal IT, Infrastructure, and Platform...Remote workFlexible hours$55k - $65k
...Job Description Job Description Job Title: IT Support Analyst Location: Houston-77056 Salary/Payrate: $55K-$65K annually and AWESOME... ...the legal industry. Key Responsibilities: Provide Tier 1 help desk support via ticketing system Troubleshoot software...Permanent employmentFull timeWork at officeRemote work- ...The Technical Support Specialist II will provide superior technical support to clients, allowing... ...are a strong believer in diversity and i-PRO is proud to be a qualified member of GPTW... ...field or equivalent years of experience. 2-3 years of high-level technical support...
$24 - $27 per hour
...We’re hiring a Technical Support Specialist (Tier 1) to join our remote team in the U.S. In this entry-level... ...updates, and collaborate with Tier 2 Support Engineers and cross-functional... ...experience. Qualifications 1+ years in a SaaS, IT, or Help Desk support role (or relevant...Hourly payFull timeInternshipRemote workWeekend work- ...Title: Enterprise Application Support Technician (Financial Systems)... ...governments as well as the top tier commercial clients in green... ...Technical team, overseeing tier-2/tier-3 escalations for Costpoint... ...~2+ years of experience in IT support, application administration...Full timeTemporary workLocal areaRemote workRelocation packageFlexible hours
- ...maintaining a strategic commitment to supporting high-growth economies and... ...Regional Technical Support Analyst is responsible for delivering customer-first IT support services across Stratus... ...Service Desk Support Provide Tier 1 and Tier 2 onsite and remote IT support for...Temporary workWork at officeLocal areaRemote workFlexible hours
- ...IT Support Technician The Company: Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company... ...at Sungrow USA’s Houston office. This role provides Tier 1 and Tier 2 support, resolving basic IT issues, managing support tickets...Full timeWork experience placementWork at officeVisa sponsorship
- ...Summary We are seeking a highly motivated and customer-focused Tier 1 IT Support Engineer to join our Service Desk team. This role serves as... ...~ Use predefined Escalation Process Flow to determine Tier 2 handoffs ~ Document all steps taken before escalation, including...Work at officeRemote workShift work
- ...provider in the Houston Galleria area is seeking an IT Technician to join their team. The role... ...individual who can manage IT tickets, provide hardware support, and ensure high standards of customer service. Candidates should have 2+ years of experience in IT support and a...Remote job
$100k - $140k
...Nscale Nscale is the GPU cloud engineered for AI. We provide cost‑effective, high‑... ...bolsters technical capabilities and directly supports strategic business outcomes, including cost... ...courses. About You (Skills / Qualifications) 2-4 years of experience in a support,...Flexible hours- Data Center Hardware Support Technician (Travel Team) Location: Nationwide... ...fix support for enterprise and AI-focused data centers across the... ...average assignment lasting 1-2 weeks . Occasionally,... ...experience supporting enterprise IT infrastructure or data center environments...Full timeTemporary workCasual workWork at officeImmediate startRemote workMonday to Friday
- ...seeking a proactive and detail-oriented Data Support Engineer to join our dynamic Vision Data... ...team, you will provide Level 1 (L1) and Level 2 (L2) support, ensuring high availability,... ...platforms. Experience working with AI agents Familiarity with scripting languages...Full timeTemporary workWork at officeWorldwide
- ...RESPONSIBILITY The Manager – Service Desk (IT Operations & End-User Support) leads the delivery of reliable,... ...Operations (35%) Lead and oversee Tier 1–2 service desk operations supporting... ...mentor a high-performing team of analysts and specialists. Foster a...Work at officeRemote workMonday to Friday
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