V104C - Intake and Case Management Specialist II

Job Description Join Job Duck as an Overnight Intake Specialist and become a vital part of a team dedicated to providing exceptional support to potential clients outside of traditional business hours. In this role, you will guide individuals through the intake process, ensure critical case information is collected accurately, and help maintain the smooth flow of operations overnight. During slower periods, you will assist with case management tasks, medical records requests, and documentation review, making a direct impact on case progression and client service. Compensation Range: 1,142 to 1,220 USD Monthly. Responsibilities Conduct intake interviews and gather detailed information from potential clients Support the progression of cases by maintaining organized records Receive, review, and organize client documentation Request, track, and follow up on medical records Assist with case management tasks during non peak periods Requirements Reliable Strong customer service skills Professional phone etiquette Sales background preferred Quality assurance English proficient Communication skills written/verbal Organized Attention to detail Work Shift Languages: English #J-18808-Ljbffr Job Duck, LLC