Receptionist

Receptionist PositionPart time with E/O/W$16/HR12-24 hours a week8am-2pm or 2pm-8pmPosition Overview: We are currently seeking a receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The receptionist provides information about the facility's services, visiting hours, and relevant policies.Receptionist Responsibilities Include:· Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home's services, visiting hours, and relevant policies.· Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.· Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.· Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.· Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.· Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.· Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.· Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.· Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.· Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.Receptionist's Skills & Qualifications:· Experience with hospitality, seniors, health care and service delivery preferred.· Customer service/hospitality background preferred.· Strong communication skills required.· Ability to work well with others in a fast-paced dynamic environment.What you can expect from us:· Professional Growth & Stability· Weekly Pay· Paid Time Off (PTO)· Health insurance (Health, Vision, Dental)· 401(k)· Innovative Training Programs & much more!Smooth application process! Online applications available for your convenience!