Director Fraud Strategy and Policy

General information

Ref # 21935

Remote? No

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

In office role with hybrid schedule. Ally work locations Charlotte NC, Fort Washington PA, Lewisville TX, Jacksonville FL, or Chicago IL At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Director Fraud Strategy and Policy is a key leader within the Financial Crimes team supporting Consumer Banking, focusing on the development and implementation of robust fraud prevention. In this role, you will collaborate closely with Product, Payments, and Operations teams to deliver risk-based, customer-centric fraud policies. This role offers an exciting opportunity to lead and innovate in the field of fraud prevention across both deposit accounts and investment platforms, ensuring the security and integrity of our services while delivering exceptional value to our clients.

The Work Itself

• Develop and implement comprehensive fraud prevention controls, including policy formulation, setting limits, and establishing validation controls throughout the customer lifecycle for both deposit accounts and investment platforms.
• Collaborate with Fraud Analytics, Strategies & Trends (FAST) team to identify control gaps and ensure appropriate rule strategies are deployed across all business lines.
• Partner with FAST to design and build dashboards that effectively monitor deposit and investment platforms, alerting stakeholders to changes in the fraud environment.
• Build and maintain strong relationships with internal teams, external vendors, and industry partners to stay informed of emerging fraud trends and technologies
• Monitor and analyze fraud trends, implementing proactive measures to mitigate fraud risks while enhancing customer experience across deposits and investment services.
• Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness of fraud prevention controls and drive continuous improvement.
• Conduct market research and participate in industry forums to remain at the forefront of fraud prevention practices and regulatory changes. Collaborate with senior leadership to develop business cases and secure funding for strategic fraud prevention initiatives.
• Develop and deliver training and communication materials for the Fraud Operations team to support strategy implementation.
• Ensure compliance with relevant regulatory requirements and maintain up-to-date knowledge of changes in the regulatory landscape.

The Skills You Bring

Minimum Qualifications

• 9+ years of relevant experience or equivalent combination of education and experience
• High school Diploma or GED equivalent

Preferred Qualifications

• 7+ years of experience in fraud prevention within the financial services or investment industry.
• Bachelor's degree preferred
• 5+ years of experience in leading fraud prevention initiatives, particularly within deposit accounts
• Experience with investment platforms desired.
• Demonstrated success in directing team of strategy or policy analysts with track record on delivering enterprise level projects.
• Deep subject matter expertise in deposit payment processing and fraud controls including ACH, Check, Zelle and Wire.
• Strong understanding of regulatory requirements related to fraud prevention in the financial services industry, including knowledge of Reg CC, Reg E, and other banking regulations
• Exceptional strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Proven ability to develop and implement effective fraud prevention controls and strategies.
• Experience in partnering with analytics teams to build monitoring dashboards and alert systems.
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.

#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at View email address on click.appcast.io. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging: 125000

Experienced: 157500

Expert: 190000

Incentive Compensation: This position is eligible to participate in our annual incentive plan