Clinical Care Manager

NuView Treatment Center is an outpatient behavioral health facility specializing in mental health and substance use disorder (SUD) treatment. We provide Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP), focusing on individualized care, recovery support, and long-term wellness. We are seeking a compassionate, organized, and detail-oriented Clinical Care Manager (AMFT) to join our interdisciplinary treatment team. Position Summary NuView Treatment Center (NuVu, LLC) Location: Los Angeles, CA Job Type: Full-time About NuView Treatment Center NuView Treatment Center is an outpatient behavioral health facility specializing in mental health and substance use disorder (SUD) treatment. We provide Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP), focusing on individualized care, recovery support, and long-term wellness. We are seeking a compassionate, organized, and detail-oriented Clinical Care Manager (AMFT) to join our interdisciplinary treatment team. Key Responsibilities 1. Case Management & Care Coordination Manage assigned caseloads and coordinate individualized care from admission through discharge. Collaborate with healthcare providers, community resources, and support services. Coordinate medical, psychiatric, housing, transportation, and recovery-related referrals. Advocate for clients and assist with access to benefits and community resources. Communicate with families and external providers when appropriate consent is obtained. 2. Therapeutic & Clinical Support Provide individual or group counseling using evidence-based approaches, including Motivational Interviewing (MI) and Cognitive Behavioral Therapy (CBT), when authorized and appropriately supervised. Support crisis intervention and follow established emergency response protocols. Participate in treatment team meetings, case conferences, and clinical coordination. Assist with intake assessments, readmissions, and pre-assessments as assigned. 3. Medication & Medical Care Coordination Coordinate prescription documentation and upload medication records to the designated EHR. Facilitate medication orders for Vivitrol and Sublocade through authorized prescribing providers. Coordinate laboratory testing, medication monitoring, and follow-up appointments, including Lithium and Depakote levels as directed by medical providers. Assist with medication copay programs and access to prescribed treatments. Obtain and organize medical records from external providers as appropriate. 4. Administrative & Client Support Assist clients with FMLA, SDI, STD, LTD, and applicable EDD documentation and claims processes. Support applications for public assistance programs, including CalFresh, General Relief, and reduced transportation fares. Develop and maintain individualized case management plans. Coordinate healthcare appointments, transportation, and provider scheduling. Assist with educational resources, FAFSA applications, school enrollment, transcripts, and vocational opportunities. Provide resume-building assistance and employment-related resource referrals. 5. Discharge & Continuing Care Planning Develop individualized discharge and aftercare plans. Coordinate referrals to primary care providers, therapists, psychiatrists, and community recovery resources. Facilitate transitions between PHP, IOP, and other appropriate levels of care. Communicate discharge timelines and coordinate completion documentation. Prepare discharge paperwork, completion certificates, and client satisfaction surveys. 6. Documentation & Compliance Maintain accurate and timely case management notes in the electronic health record (EHR). Complete Activities of Daily Living (ADL) assessments and documentation needed for Utilization Review (UR). Maintain accurate records of medical documents, treatment plans, consents, and discharge paperwork. Coordinate toxicology testing, address missed or unexpected results, and communicate concerns to appropriate clinical personnel. Ensure compliance with HIPAA, confidentiality requirements, and organizational policies. Complete payer-specific documentation and forms as assigned. Minimum Qualifications Active registration as an Associate Marriage and Family Therapist (AMFT) with the California Board of Behavioral Sciences (BBS). Master's degree in Marriage and Family Therapy or a qualifying related field. Knowledge of mental health disorders, substance use disorders, and outpatient behavioral health services. Understanding of case management, clinical documentation, confidentiality, and care coordination. Strong organizational, communication, and problem-solving skills. Ability to manage multiple client needs and collaborate with an interdisciplinary team. Proficiency with electronic health records and general administrative systems. Preferred Qualifications Experience in PHP, IOP, or other behavioral health settings. Familiarity with Kipu EHR. Experience with discharge planning, insurance documentation, and community referrals. Knowledge of medication-assisted treatment (MAT) coordination. Experience supporting clients with public benefits, disability claims, and vocational resources. Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Retirement plan Vision insurance #J-18808-Ljbffr NuView Treatment Center