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Director of Customer Operations (Remote)

LADDERS

New York, NY
  • Remote job

Ladders is seeking an Operations Director to lead a large-scale customer delivery operation in a remote US-based role, focused on service quality, productivity and performance. You will oversee omnichannel environments, major launches and work closely with cross-functional leaders to support workforce planning, governance and technology enablement. This leadership role requires deep experience in customer delivery, transformation, and regulated financial operations, with a track record of strong #J-18808-Ljbffr Ladders

Vacancy posted 3 days ago
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