Director of Customer Operations (Remote)
LADDERS
- Remote job
Ladders is seeking an Operations Director to lead a large-scale customer delivery operation in a remote US-based role, focused on service quality, productivity and performance. You will oversee omnichannel environments, major launches and work closely with cross-functional leaders to support workforce planning, governance and technology enablement. This leadership role requires deep experience in customer delivery, transformation, and regulated financial operations, with a track record of strong #J-18808-Ljbffr Ladders
- ...GENERAL SUMMARY OF POSITION: The Director of Customer Care & Process Improvement is responsible... ...that enhance customer experience, operational efficiency, and business performance.... ...Morrisville, North Carolina office each day. Remote or hybrid work arrangements are not...Remote workFull timeTemporary workWork at officeNight shift
$120k - $145k
...This position oversees and directs the operations management of multiple employer worksites... ...services within a geographic area. The Director of Client Operations is a subject matter... ...Center Leadership staff.This is a full time, remote Director of Client Operations role...Remote workFull timeBank staffLocal area- ...Palo Alto Networks is seeking a Director of Operations to lead Global Technical Services. You will transform customer data into scalable processes, align lifecycle actions, and drive an operational cadence across data platforms, cybersecurity, and observability portfolios...Remote job
- Jellyvision is seeking a Senior Director of Customer Operations to lead onboarding, implementation, and support for its growing product portfolio, including ALEX Home and the benefits platform. You will guide a team of directors, shape capacity planning, and optimize vendor...Remote job
- ...best work together.What’s the role?The Operational Readiness Manager (ORM) serves as the operational... ...friction points before they impact customers and coordinate the support organization'... ...to come in once or twice per week. Remote candidates outside commutable distance may...Remote workFull timeWork at officeLocal areaVisa sponsorship
- ...our office.Job DescriptionWe're looking for a Manager of Customer Service Operations to own the operational backbone of our global Go-to-Market... ...volunteering.ð¡ Hybrid work model that balances office and remote work, with structured onboarding to foster connections and...Remote workContract workWork at officeImmediate startFlexible hours3 days per week
$150k - $190k
...you thrive leading a global service operation through real, active change? Can you... ...leadership?CFA Institute is hiring a Senior Director, Global Customer Operations to lead our global contact... ....SummaryLocation: Charlottesville; Remote - FL; Remote - VA; Remote - NC;...Remote workFull timeContract workWorldwideFlexible hours$135.2k - $213.5k
...applications and next steps. Our partner is looking for a Director, Customer Care Operations based in the United States. Overview We are... ...on experience, knowledge, skills, and work location. Remote work flexibility: A fully remote opportunity for candidates...Remote work- ...better today and tomorrow.Section 1: Position SummaryThe Director of Government Savings Operations is responsible for the strategic oversight, leadership,... ...to apply directly through our website.SummaryLocation: Remote, Arizona; Phoenix, AZ; Charlotte, NC; Tampa, FL; Dallas...Remote workFull timeSecond job
$87.03k - $138.97k
OPERATIONS MANAGER II - TREASURY MANAGEMENT CLIENT ONBOARDING QUALITY ASSURANCE LEADERSHIPWHAT IS THE OPPORTUNITY?Lead the Quality Assurance... ...basis, until filled.Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential...Remote work$115k
...ARE YOU? You are a hands-on accounting operations leader who brings strong technical judgment... ..., collections, cash application, customer billing, and working capital performance... ...location and be willing to work a hybrid remote/in-office schedule (Tues/Thurs in office...Remote workFull timeWork at officeRelocation- ...Call Center Operations Manager MCI is one of the fastest-growing... ...multiple countries. We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...work closely with the site director and client account managers to...Remote workFull timeTemporary workCasual workWork at officeLocal area
$50k - $60k
...strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business... ...are powered by both on-site and remote agents, leveraging advanced technologies... ...work closely with the site director and client account managers to...Remote workFull timeContract workTemporary workCasual workWork at officeLocal area- ...strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business... ...are powered by both on-site and remote agents, leveraging advanced technologies... ...work closely with the site director and client account managers to...Remote workFull timeContract workTemporary workCasual workWork at officeLocal area
- ...Manager - Client Operations The Client Operations Manager is responsible for increasing client satisfaction and service by reviewing various service delivery metrics and team processes to drive process improvement changes. As a member of the Cielo client services leadership...Remote work
- ...ZoKa Solutions LLC seeks an Account Manager to oversee operations and client accounts, coordinating schedules, tasks, and ensuring written processes are followed during project execution. This role will own gap identification, improvements, and training to create consistency...Remote work
$110.63k - $184.38k
....We are currently seeking a Call Center Operations Manager to join our team in Nashville, Tennessee... ...effectively to deliver high-quality customer service and meet contractual obligations... ...’s needs. While many positions offer remote or hybrid work options, these...Remote workTemporary workWork at officeFlexible hours- ...prominent travel management company is seeking an Operations Manager, Government to oversee a growing team. This remote position involves establishing performance... ...SABRE. The role emphasizes problem-solving and customer service, contributing to a collaborative work environment...Remote work
$167.28k - $250.92k
...entire semiconductor value chain helps our customers solve their most difficult yield, device... ...ResponsibilitiesService Strategy & Operational LeadershipDevelop and execute the Service... ...under 8 U.S.C. 1324b(a)(3).SummaryLocation: Remote-OR; Milpitas-CA; Hillsboro-ORType: Full...Remote workPermanent employmentFull time- ...the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (... ...contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance...Remote work
- ...by optimizing energy and utility company operations. We're hiring and growing in locations... ...by offering flexible working hours and remote work.Accounting Operations ManagerThe Manager... ...and registration requirements as the customer footprint changesProject Accounting and...Remote workHourly payFlexible hours
$80k - $100k
...Covalent builds workforce operations software for some of the world’s largest and most advanced... ...hundreds of operations worldwide. As a Customer Operations Lead, you will play a... ...Covalent continues to scale. This position is remote with potential for occasional travel...Remote workPermanent employmentImmediate startWorldwideHome office$100k - $165k
...growing group of researchers, engineers and operators building the economy that shapes what AI... .... About the role We’re looking for a Customer Operations Lead to own the customer-... ...currently, mostly full-time in-person, but some remote. Our team : Our team includes 4...Remote workFull timeContract workWork at officeRelocationVisa sponsorship$100k - $125k
...Director of Revenue Operations Sundae operates in the real estate industry, supporting a network of local market operators through centralized... ...operational infrastructure. Our systems connect lead generation, customer relationship management, communications, data analytics,...Remote workLocal area- ...the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (... ...contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance...Remote work
- DataGrail seeks a Customer Success Manager in the United States to partner with customers, drive onboarding, and scale privacy programs using our agentic platform. You will own the customer journey, lead onboarding, and drive adoption while building strong executive relationships...Remote job
- ...DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each... ...will have in this role:Being a member of the Enterprise Client Operations team, the Technical Account Manager (TAM) role is responsible for...Remote workWork at officeFlexible hours
$100k - $165k
...growing group of researchers, engineers and operators building the economy that shapes what AI... ...About The Role We’re looking for a Customer Operations Lead to own the customer-... ...currently, mostly full-time in-person, but some remote. Our team: Our team includes 4...Remote workFull timeContract workWork at officeRelocationVisa sponsorship- ...What You'll Do: As a Traveling Operations Manager, you'll participate in the property's operations to ensure that exceptional service... ...landlord/resident laws are followed. Provide excellent customer service including managing resident retention, monitoring...Remote workTemporary workWork at office
- CDK Global is seeking a Delivery Program Manager for remote work across the United States. You will coordinate strategic programs, align with Product, Engineering, Marketing, Sales, and Customer Operations, and report progress to leadership. Strong organizational and communication...Remote job
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