Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

About our Agency: Randy runs a successful agency and is passionate about developing his team members to be their very best. The team is dedicated to helping others and providing superior customer service. Our office is well organized with efficent processes. Check out our Google Reviews!

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Randy Elder - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

As an Agent Team Member, you'll enjoy

• Competitive salary complemented by monthly commission and bonus incentives.
• Annual Profit Sharing based on office and personal results.
• Generous paid time off, covering vacations and personal/sick days.
• Flexible scheduling to optimize work/life balance.
• Eligibility for a Hiring Bonus
• Health Insurance stipend as needed.
• Abundant opportunities for professional growth and advancement within our agency.

Compensation: $30,000.00 - $45,000.00 per year


Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Randy Elder - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Randy Elder - State Farm Agent!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in White Lake, MI.
• Our office is open Monday-Friday 9am-5pm.
• I am a proud graduate of Michigan State University.
• We have 20 years of combined insurance experience in our office.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.