Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a growing team of two. State Farm has always been a part of my life - both my mother and sister are State Farm agents, and I've been with the company since 2012 before opening my own agency. Outside of work, I attended art school and enjoy boating, hunting, fishing, and spending time outdoors with my three dogs.

Being involved in the community is important to me. Our agency actively participates in community engagement initiatives and is committed to building strong relationships with the people we serve.

Our agency offers a Simple IRA, licensing reimbursement, professional development opportunities, and a strong commitment to work-life balance. As our agency continues to grow, we're excited to invest in team members who want to build long-term careers.

Our culture is built around initiative, accountability, and growth. I'm looking for a self-starter who is motivated, works well independently, and is hungry to succeed. If you're driven to grow professionally and want to be part of a growing agency, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Tim Peacock - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.