Relationship Associate

Overview At AFC (Automotive Finance Corporation), we support over 12,000 independent car dealers across North America with finance solutions that free cash flow and amplify purchasing power. Where You'll Work Based in Oklahoma City, OK and responsible for the local territory. Travel 25%–50% within the assigned market. Must hold a valid driver’s license and have reliable transportation. Responsibilities Develop a deep understanding of customer needs using CRM tools and service queues. Identify dealer needs to promote product solutions and campaigns. Manage and grow accounts through focused performance discussions and risk mitigation. Serve existing accounts while driving new growth opportunities. Maintain high levels of accountability toward local business targets. Qualifications Two years of experience in customer‑facing, sales, or sales support roles. Strong attention to detail and the ability to use technology such as mobile applications. Excellent communication, teamwork, and independent work skills. High level of productivity and adaptability in a multi‑faceted environment. Must be willing to travel 25%–50% of the time. Nice to Have: prior auto‑industry experience, experience with Google Workspace, Salesforce, Tableau, bilingual Spanish/English. Desired Personal Qualities Elevating Relationships – integrity and honesty in building long‑lasting customer and peer relationships. Powered by Passion – obsession with customer service and helping customers realize their potential. Vision‑Driven – focus on future customer needs and continuous improvement. Dedicated – people‑first mindset ensuring success and support for customers and team. Benefits Competitive pay including immediate vested 401K (US) or RRSP (Canada) with company match. Medical, dental, vision, and employer HSA contributions; FSA options. Paid vacation, personal, sick, maternity, and paternity leave. Employer‑paid short‑term, long‑term disability, life insurance, and AD&D. Robust Employee Assistance Program and Leap into Service Day to volunteer. Tuition reimbursement for eligible programs. EEO Statement OPENLANE is an equal opportunity employer and a drug‑free workplace. #J-18808-Ljbffr