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Chief of Staff

Ironclad

Position OverviewThe Chief of Staff is the operational leader responsible for turning strategy into execution. This role owns the company's operating rhythm, drives accountability across every department, and ensures priorities move forward without depending on the CEO.Your RoleBuild and lead the company's operating system.Drive execution and accountability across every department.Free the CEO to focus on vision, sales, partnerships, capital, and brand.Key Responsibilities Sales ExecutionOwn the company's sales operating rhythm.Ensure every opportunity is tracked with clear ownership and next actions.Lead weekly pipeline reviews and maintain accurate forecasting.Resolve stalled opportunities before they impact revenue. Company ExecutionDrive execution across Sales, Accounts, Studios, Originals, Marketing, and Operations.Ensure every project has an owner, due date, status, and next action.Remove roadblocks early and keep priorities moving without CEO follow-up. Financial & Operational VisibilityMaintain visibility into COGS, gross margin, capacity, project health, and hiring needs.Identify operational bottlenecks before they impact the business.Ensure leadership has accurate, real-time operational reporting. Leadership RhythmLead weekly and quarterly operating rhythms.Run leadership meetings focused on KPIs, decisions, action items, leadership ledgers, and SOP audits.Ensure meetings drive decisionsnot status updates.Hold leaders accountable for execution. Executive DashboardMaintain executive visibility into:RevenueSales PipelineDownloadsAudience AnalyticsCapacityProject HealthClient HealthGross MarginCompany RisksTop Priorities Leadership & AccountabilityHold department leaders accountable for results.Make operational decisions and reallocate resources as priorities shift.Resolve bottlenecks and continuously improve systems.Escalate only strategic decisions to the CEO. Continuous ImprovementEliminate unnecessary meetings and duplicate work.Simplify workflows and refine SOPs.Improve reporting and organizational efficiency every quarter. AI & AutomationImplement AI across reporting, SOP creation, dashboards, project management, CRM follow-up, proposal generation, and internal operations to increase speed and scalability. ScalabilityBuild systems capable of supporting more clients, productions, employees, and revenue without creating operational bottlenecks.CEO FocusThe Chief of Staff exists to ensure the CEO spends the majority of their time on:VisionSalesStrategic PartnershipsCapitalBrandOriginal IPExecutive HiringEverything else should move through the operating system.QualificationsExperience in operational leadership, Chief of Staff, COO, or business operations.Proven experience driving execution across multiple departments.Experience building operating systems, dashboards, KPIs, and accountability rhythms.Strong project management and organizational leadership skills.Track record of scaling organizations in a fast-paced, entrepreneurial environment.Experience supporting businesses in the $5M$25M range preferred.CompetenciesSystems builder who creates clarity and accountability.Exceptional operator with a bias for action.Strong business judgment and decision-making.Influential leader who aligns teams around execution.Continuous improvement mindset.High ownership with relentless follow-through.
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Vacancy posted 1 day ago
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