Customer Supply Expert - Bohemia, NY

Join our Supply Chain Planning team as a Customer Supply Expert and play a key role in connecting strategic customers, Sales and Supply Chain Planning. You will help ensure that customer requirements, forecasts and supply risks are integrated into planning decisions while driving supply performance and supporting strategic customer collaboration. By acting as the voice of the customer in day-to-day supply chain operations, you will help strengthen customer partnerships and reliable supply, contributing to what matters most: better health for more people.Location: East Coast US preferredGrow with us – Your ResponsibilitiesMonitor and improve customer-specific supply performanceConduct KPI reviews and identify opportunities for improvementAnalyze supply risks and performance gapsDrive corrective actions with Planning and Operations teams for selected accountsIntegrate customer forecasts and demand insights into planning processesSupport collaborative planning activities with customersEnsure customer priorities are reflected in planning decisionsImprove forecast visibility, accuracy and planning stability through close collaboration with customers and PlanningAct as the primary supply chain contact for assigned customers and Sales teamsSupport business reviews and customer supply reviewsProvide supply updates, communicate risks and support recovery plansBuild trust-based customer relationshipsSupport vendor-managed inventory, customer collaboration and customer stocking programs • Develop customer-specific supply solutionsStrengthen customer supply chain integrationIdentify collaboration opportunities that create mutual valueManage supply escalations and coordinate resolution activitiesSupport prioritization and recovery planningEnsure timely communication with stakeholdersDrive proactive issue preventionWhat Will Convince UsBachelor’s degree in Supply Chain Management, Operations Management, Business Administration, Engineering or a related field, or equivalent professional experience3+ years of experience in Customer Supply Chain, Supply Chain Operations, Logistics, Customer Service or another customer-facing Supply Chain roleExperience supporting customer escalations, supply constraints, service commitments and recovery activities in a manufacturing environmentStrong customer communication, stakeholder coordination, cross-functional collaboration and problem-solving skillsIdentification with our core values: Sustainability, Openness, EnjoymentWhat We OfferAs a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:Personal and Professional Development: Mentoring, leadership programs, internal seminar offeringsWorklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedulesMaking an Impact Right from the Start: Comprehensive onboarding, including a virtual online platformWelcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.Retirement Savings Plan: 401 k (with generous company match)Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter AccountCompany Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health AdvocateAdditional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness InsuranceSartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.Please view equal employment opportunity posters provided by OFCCP here.E-Verify Participation InfoE-Verify Workers RightsSartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.We look forward to receiving your application.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at SartoriusSartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking forward to receiving your application.SummaryLocation: Bohemia South Shore (545); Boston, MA, United States of AmericaType: Full time