Sales and Marketing Assistant/ Move-in Coordinator

Job Description

Job Description

Welcome to Inspired Living. We're seeking a Sales and Marketing Assistant (Move-in Coordinator) for our Inspired Living community at Kenner, LA.

Here at Inspired Living , we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team members and partners and strive to provide a culture where people feel valued and inspired.

The Move-in Coordinator is responsible for all move-in and transfer activities of a given managed community, including managing all move-in activities required from processing inquiries to move-in. This position also acts as backup for the Director, Sales and Marketing, performing tours, follow-up calls, and assisting in coordinating and hosting marketing events to promote the community to the public at large.

Benefits when choosing a career with Inspired:

• Medical, Dental, and Vision benefits
• Paid Time Off
• 401k Retirement Plan & Life Insurance
• Team Member Assistance Program

Responsibilities:

1. Manages the move-in process for new residents as well as residents transferring within the community. Schedules and coordinates the move-ins and transfers, provides and coordinates all necessary paperwork to be completed prior to move-in, coordinates with all departments the details pertaining to their department, ensures apartments are ready and turned in a timely manner, creates and completes a resident orientation to the services at the community, ensures all medically necessary orders and paperwork are communicated to the appropriate staff and department heads.
2. Manages resident and family communication and coordination of arrival/removal of furniture and personal items. Coordinates arrival day with movers and family members; organizes and hosts housewarming for new residents.
3. Assists the Director, Sales and Marketing, in giving tours, cultivating leads, and taking deposits. Uses computer programs supplied by the managing company in order to track, capture, cultivate, and close leads. Reviews obstacles with the managing company weekly in order to find ways to maintain high occupancy.
4. Assists with ensuring collateral materials are available for marketing use, models apartments are ready to show, develops and maintains a marketing tour book for the community, and takes deposits. Knows the system for completing daily and weekly marketing reports and serves as backup for sending those reports to appropriate home office personnel.
5. Assists with the planning of community events to promote the services of the community and to gather new inquiries appropriate for residency. These events should focus on the community's target population with a desired outcome of acquiring new names and contact information for follow-up. Measures the effectiveness of these programs to provide direction for future events.
6. Ensures they and any employees reporting to them work in a safe manner and that unsafe actions are managed. Notifies appropriately trained staff should they witness residents requiring assistance. Compliance with Safety Committee Standards is required. Should workplace injuries occur, the Department Heads and Directors should assist the Executive Director when required with the investigation, return to work, and management of the injured worker, communication with the care provider, and the managing company.
7. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions that assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
8. Performs other duties as assigned or needed.

Required Skills and Experience:

• High School Diploma or equivalent required.
• Customer service, marketing, or sales experience is required.
• Experience with Microsoft Word and Excel preferred.
• Strong interpersonal, organizational, negotiation, and mediation skills.
• Self-motivated, professional and personable.
• Excellent verbal and written communication skills.

Apply today to learn why Inspired Living is a certified Great Place to Work !