Product Manager, AI-Driven CX (Remote)
Macmillan Learning
New York, NY
- Remote job
Macmillan Learning is seeking a Product Manager, Customer Experience to own backlog for CX initiatives and partner with engineering, UX, and support teams to translate user needs into automated, high-value solutions. You will lead discovery with users and stakeholders, define requirements, and drive sprints with cross-functional pods while monitoring performance and addressing data anomalies. A background in CX, AI/automation, Agile, and experience with education technology will help you shape #J-18808-Ljbffr Macmillan Learning
Vacancy posted 1 day ago
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