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AI-Driven CX Operations Lead (Remote)

Magic School, Inc.

New York, NY
  • Remote job

MagicSchool is seeking a versatile GTM/ CX operations professional to translate business needs into scalable workflows and AI-assisted improvements. You will prototype workflows such as call summaries and renewal signals, build and maintain Salesforce automations, and lead cross-functional projects with a focus on clear, standardized CX reporting. You will evaluate GTM AI features, troubleshoot Salesforce/Intercom/Gong-like tools, and document processes for easy reuse. #J-18808-Ljbffr Magic School, Inc.

Vacancy posted 1 day ago
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