DJJ OPERATIONS SPECIALIST

DJJ Operations Specialist

Location: Probation & Community Intervention - Circuit 19 St. Lucie

Contact Person: Ann Marie Campbell View phone number on click.appcast.io or LeeAndrea Bailey View phone number on click.appcast.io

Minimum Bi-weekly Rate of Pay: $1,588.86

This work is providing Prearrest Delinquency Citation (PDC) Case Manager for the circuit and is responsible for ensuring that the program area complies with all laws, rules and policies related to youth referrals and intake process. This position may require flexibility with the work schedule.

Duties and Responsibilities

This position serves as the Prearrest Delinquency Citation (PDC) Case Manager for the circuit and is responsible for ensuring that the program area complies with all laws, rules and policies related to youth referrals and intake process. Attend all staff and departmental trainings and meetings as required. Complete a minimum of 24 hours of training annually. Perform other related duties as required. Operate a variety of general office equipment such as: copy machine, typewriter, personal computer terminal, fax machine, etc. Provide customer service to internal and external customers. Experience using Microsoft programs to perform routine clerical and administrative duties. This position must comply with the requirements set forth in Section 215.422 Florida Statutes, Prompt Payment Compliance Law.

Case Management, Referrals, and Assessment

Confirm youths' eligibility when receiving a referral from Florida Department of Juvenile Justice (FDJJ) and notify the referring law enforcement agency or state attorney's office if non-eligible or enter required data in the Juvenile Justice Information system (JJIS) Prevention Web if eligible. Initiate contact with the youth's family upon eligibility to schedule intake assessments. Conduct in person intake assessments to provide an overview of the program and complete the Prevention Assessment Tool (PAT). Formulate a case plan using the appropriate Department approved instrument(s) that addresses the specific needs of the youth and family. Assist the youth and family with accessing community resources and services at an appropriate agency or placement resources, including intra-agency services, education and employment resources that will address youth and family needs to complete requirements of case plan. Work with the youth to establish personal goals/ plans and provide ongoing support to help youth achieve their goals and maintain skills. Discuss with youth and family projected timeframes for face-to-face contact to review documentation provided by youth and family to determine if all requirements within the plan have been completed.

Case Management and Interventions

Review documents (e.g., community service hours, receipt(s) for restitution/fees, verification of participation in educational/CTE classes, verification of participation in counseling/treatment, etc.) as applicable to determine if the youth has satisfactorily completed all requirements of the program. Follow up with supervisor to determine satisfaction in completing all requirements, and create an extended case plan with deadline dates, if requirements are not met. Follow the circuit's procedure upon completion of case plan and notify the referring law enforcement agency and/or state attorney's office. Provide technical assistance and conduct case reviews with staff to determine appropriate case management intervention strategies.

Records Management

Enter into the Prevention Case Notebook Module all case management activities, including intake assessment and case planning, 60-day and final check-ins, supervisory reviews, case manager/supervisor case staffing, and all communication with the referring law enforcement agency and/or state attorney's office. Upload copy of the case plan, a copy of all documentation provided by youth and parents/guardians, and a copy of all correspondences attached to the case notes into the JJIS Case Notebook Module.

Special Assignment and Training

Attend and participate in professional development trainings and meetings. Follow all departmental policies, procedures and administrative rules. Provide assistance to other staff when language interpretation is needed.

Knowledge, Skills and Abilities

Knowledge of case management practices. Knowledge of interviewing and counseling techniques. Ability to provide counseling and guidance to others. Ability to make recommendations concerning the processing, handling and disposition of delinquent youth. Ability to investigate and complete inquiries and reports. Ability to develop case plans. Ability to coordinate case assignments for multi-problem clients. Ability to plan, organize and coordinate work assignments. Ability to supervise, lead and motivate people. Ability to determine work priorities, assign work and ensure proper completion of work assignments. Ability to actively listen to others. Ability to understand, apply and explain applicable laws, rules, regulations, policies and procedures. Ability to communicate effectively. Ability to establish and maintain an effective working relationship with co-workers, community/judicial partners, and act as a liaison to those entities in a capacity defined by the department. Ability to incorporate safe work practices with each task performed and actively participates in initiatives designed to promote a safe work environment. Ability to maintain a professional, safe and helpful work environment.

Minimum Qualifications

A high school diploma or its equivalent.

Preferred Qualifications

Two years of work experience. College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required experience. Experience using Microsoft programs to perform routine administrative duties. Experience providing support to a work unit/group. A valid driver's license.

Special Notes

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions. DJJ participates in E-Verify (Employment Eligibility). When identified on a position description, a valid driver's license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver's license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.