Cluster Sales Manager

Job Description

Job Description

The Cluster Sales Manager is responsible for leading and developing a proactive sales effort with group business, leisure market, social, military, educational, religious, fraternal and sports market segments, oversight of advertising, promotional initiatives and contributing to overall revenue generating efforts of the hotel to maximize hotel profitability and maintain customer satisfaction. This includes driving sales, exceeding 100% RGI and achieving budgeted total hotel revenue expectations.

Salary Range: $44,500 - $51,500

Benefits Offered:

• Employee Referral Program $
• Bonus Program $
• Merit Increase $
• Paid Vacation
• Flex Days
• 401k with Employer Contribution
• Medical, Dental, Vision
• Life Insurance
• Long-term/Short-term Disability
• Accident Insurance
• Critical Insurance

Our Cluster Sales Managers make a difference by:

• A positive outlook and outgoing personality
• A team-first attitude
• A gift for paying attention to the smallest details

As a Cluster Sales Manager you will need to:

• Demonstrate excellent selling skills
• Have knowledge of both groups, SMERF, sports, FIT and leisure segments
• Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted revenue on a quarterly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
• Be responsible for prompt handling of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the clients
• Solicit new and repeat guest room and event business.
• Maintain client base of key accounts and conventions.
• Determine the client and guest's needs.
• Make outside sales calls and phone solicitation calls to obtain business.
• Conduct on-site inspections to book business.
• Assist in evaluating a potential business opportunity for profitability and overall benefit to the Hotel.
• Represent hotel in community affairs and industry related events.
• Maintains accurate sales records, database and reports to provide history, ensure future and current quality service and enhance prospects.
• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
• Other duties may be assigned.
• General idea of the STR Report and other key industry metrics/analysis
• Demonstrated knowledge/experience in advertising and promotional activities 

To be a successful Cluster Sales Manager:

• A professional demeanor, a warm and welcoming personality, and ability to engage easily and actively connect with others is required.
• Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
• Speak with others using clear and professional language.
• Two or more years of hotel experience required.
• Perform other reasonable job duties as requested by Supervisors.

MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.  MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call View phone number on ziprecruiter.com.  Please leave a message and a member of our Human Resources team will return your call within three business days.  Alternatively, an email may be sent to View email address on ziprecruiter.com “Applicant Accommodation” should be included in the subject line of the email.  Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.