Client Service Representative
$16.49 - $18.5 per hourVCA Animal Hospitals
Client Service Representative
Join our team at VCA Bloomington Animal Hospital!
We are seeking a friendly, organized, and customer-focused Client Service Representative (CSR) to be the welcoming face of our hospital. As the first point of contact for clients and their pets, you'll play a vital role in creating an exceptional experience while supporting our veterinary team.
What You'll Do
- Welcome clients and patients with professionalism and compassion.
- Answer phones, schedule appointments, and manage client communications.
- Process payments and explain hospital services and fees.
- Maintain accurate medical records and client information.
- Assist clients with prescription requests, products, and general pet care information.
- Help keep the hospital clean, organized, and running efficiently.
What We're Looking For
- Previous customer service or veterinary reception experience preferred.
- Excellent communication and multitasking skills.
- Positive attitude with a passion for helping people and their pets.
- Ability to thrive in a fast-paced, team-oriented environment.
At VCA Bloomington Animal Hospital, our mission is simple: Your pet's health is our top priority, and excellent service is our goal. If you're passionate about delivering outstanding client experiences and making a difference every day, we'd love to hear from you!
Compensation: Pay range is $16.49 - $18.50/hr and is negotiable based on experience, skills, knowledge, abilities and other relevant credentials.
Total Rewards
As a VCA Associate, eligible full-time employees receive a comprehensive benefits package, including:
- Mental Health: Access to the Lyra mental health platform, including up to 12 therapy sessions per year, guided self-care, and meditation resources.
- Full Healthcare: Comprehensive medical, dental, and vision insurance with HSA/FSA options, as well as fertility benefits.
- Paid Time Off: Paid vacation, sick, parental, and bereavement leave.
- Financial Support: 100% employer-paid short-term and long-term disability and life insurance coverage equal to one year's salary.
- Protection: Access to the Better Together Fund for crisis support in qualifying situations.
- Latest Tech & Innovation: Opportunities to work with the latest technology and programs that encourage innovation and creativity, such as VCA Next.
- Discounts: Discounted Low-Stress Handling, Fear Free, and AAFP Cat-Friendly certifications, along with VETGirl and VIN subscriptions.
- Programs: Leadership development and mentorship programs.
- Retirement: 401(k) retirement savings plan with increasing employer contribution.
- Pet Care Perks: Generous pet care discounts and VIP programs.
- Legal Resources: Access to legal resources for common legal services.
- Transfer Opportunities: Nationwide hospital transfer opportunities.
Apply Today: If you're looking to grow your career and fully utilize your technical skills in a supportive environment, we'd love to connect with you.
VCA Animal HospitalsVacancy posted 4 days ago
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