General Manager

Description

Lynch Truck Center in Waterford is offering a rare leadership opportunity for a results driven General Manager ready to drive performance in a dynamic trucking and automotive environment. We’re seeking a proven leader with a strong track record of building and motivating teams, consistently exceeding sales targets, and running efficient, profitable operations across both front and back ends. This role is ideal for someone who thrives on accountability, ownership, and delivering measurable results.

As General Manager, you’ll take full responsibility for the daily performance of key departments including Sales, Service, Parts, and Installation while setting the tone for operational excellence and an outstanding customer experience. You’ll have the autonomy to lead, the support to grow, and the platform to make a meaningful impact.

If you’re ready to step into a role where your leadership directly drives success, we want to connect.

Who We Are

Lynch is a family-owned group of Automotive Dealerships and Commercial Truck Centers that has been operating for over 65 years! Lynch offers competitive compensation packages, as well as the best benefits in the industry. What this means for you is lower premiums, lower deductibles, and better overall coverage. As we continue to grow our business, we also grow our biggest asset—our talented staff! We have countless internal promotion and advancement opportunities for you to further your career!

Join a family-owned company with family values! Lynch is proud to offer industry leading income and benefit opportunities:

• Health Insurance, covering 100% preventative care, starting at $140/month for single coverage and $570/month for family coverage
• 401K with a company match of $0.30 cents on the dollar up to 5%, plus a fiscal year end discretionary match that in previous years was an additional 1.5%.
• Dental & Vision Coverage
• Company paid Short Term Disability & Life Insurance, LTD Insurance, FSA, Employee Assistance Program, Wellness program, Gym Membership Discount, PTO & Holiday Pay, Bereavement Pay, Employee Parts & Service Discount, Employee Vehicle Discount, and Referral Bonus
• Part-Time Employees are eligible for: 401K, Employee Assistance Program, Referral Bonus, and Employee Parts & Service Discount

Responsibilities

• Oversee day-to-day operations of the store and maintain compliance of contracts and company policies
• Coach and develop a successful team that consistently exceeds customer needs
• Provide excellent customer service by engaging with the team and customers
• Supervise and monitor the performance of Department Managers and Sales Consultants
• Establish objectives with Sales Managers, F&I Managers, and Sales Consultants
• Review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole, and each Salesperson individually
• Audit inventory and ensure that parts are well stocked and accurately accounted for
• Study local market conditions, demographics, and past sales history, making recommendations on sales/leasing advertisements
• Support other operational units within the store to achieve maximum return on opportunity for the store
• Merchandise and manage new and used vehicle inventory

Requirements

• 3+ years of experience managing a team in a fast-paced environment
• Demonstrated success in leading and managing sales teams, with a history of achieving and surpassing sales goals
• Prior experience in truck, body equipment, or a similar industry
• Ability to manage a team, mentor, and train employees
• Effective support of multiple departments across the organization
• Strong operational experience (front and back end) including fixed and variable
• Ability to understand company financials (P&L) and inventory control
• Advocacy of an engaging company culture, including experience with employee retention
• Exceptional customer service skills
• Ability to effectively prioritize in a fast-paced, multi-tasking environment while maintaining accuracy