Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to join a finance team fully on-site in Jacksonville, Florida, in a Long-term Contract role. This position supports steady cash flow by overseeing accurate invoicing, reviewing billing details, and addressing account questions across a varied customer portfolio. The ideal candidate is comfortable working in a fast-paced environment, managing detailed transactional work, and collaborating across accounting functions to keep processes running smoothly.

Responsibilities:

• Create and distribute customer invoices promptly while ensuring charges, rates, and supporting records are correct.

• Handle customer billing processes that involve multiple steps, special instructions, or portal-based submission requirements.

• Review documents such as rate information, activity records, and related backup to confirm invoice accuracy before release.

• Investigate billing questions, correct discrepancies, and communicate updates to internal teams and external customers.

• Track assigned receivable activity to help ensure invoices are submitted, received, and addressed without unnecessary delays.

• Support collection efforts by following up on open balances and helping resolve issues affecting payment timing.

• Maintain clear and organized billing files to support audits, customer requests, and internal recordkeeping needs.

• Assist with cash application coordination and provide backup support for accounts payable or other routine accounting tasks when needed.

• Identify process issues that may affect billing quality or cash flow and elevate concerns to the appropriate team members.

• Ability to work at the office 5 days per week in Jacksonville, Florida

• At least 5 years of experience in accounts receivable, billing, or a related accounting support position.

• Demonstrated background in high-volume invoicing, cash application activity, and commercial or B2B collections.

• Proficiency with Microsoft Office, especially Excel, for tracking, reviewing, and organizing financial information.

• Experience using ERP or accounting platforms such as NetSuite or similar computerized billing systems.

• Strong attention to detail with the ability to maintain accuracy across repetitive and process-driven tasks.

• Ability to manage multiple deadlines, systems, and customer requirements in a fast-moving work environment.

• Effective written and verbal communication skills for responding to account inquiries and working with cross-functional teams.

• High school diploma or equivalent required.