Customer Service Representative

Job Description

Job Description

Job Title: Customer Service Representative Location: Draper, Utah Type: Contract Compensation: $22.00 - $26.00/hr Work Model: Onsite Hours: M-F 8am-5pm

Responsibilities

• Provide customer service relating to sales, sales promotions, installations, and communications.
• Maintain good customer relations and resolve customer claims and complaints fairly, effectively, and in accordance with consumer laws.
• Develop organization-wide initiatives to proactively inform and educate customers.
• Create improvement plans in response to customer surveys.

Requirements

• Excellent communication and interpersonal skills.
• Experience in customer service, sales, or related fields.
• Ability to develop and implement improvement initiatives.
• Strong problem-solving skills and customer focus.
• High school diploma or equivalent; additional education or certifications preferred.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific