Program Manager

Meadows Homes
West Springfield, MA 010892577, USA

Description

CHD Meadows Homes is seeking a dynamic Program Manager to provide leadership, supervision, and operational oversight of 4-5 residential homes supporting adults with intellectual and developmental disabilities. The Program Manager is responsible for supervising House Supervisors and providing oversight to more than 50 direct care staff. On-call responsibilities Monday - Friday and rotating weekends.

This leadership position oversees all aspects of residential operations, including staffing, quality assurance, regulatory compliance, health and safety practices, person-centered supports, ISP implementation, budget management, staff development, and program performance. The Program Manager works collaboratively with individuals served, families, DDS, and internal support departments to ensure high-quality services and positive outcomes. The position serves as a key member of the Meadows leadership team and supports the organization's mission, values, and commitment to excellence in service delivery.

Job Duties:

• Supervise House Supervisors across 4-5 residential homes.
• Provide leadership and oversight to 50+ direct care staff.
• Ensure compliance with DDS, CARF, CHD, and other regulatory requirements.
• Oversee operational budgets and fiscal responsibilities.
• Support ISP development, implementation, and monitoring.
• Ensure quality health, safety, and clinical supports.
• Coordinate staffing, training, and personnel management.
• Participate in an on-call management rotation and provide after-hours leadership support as needed.
• Partner with Nursing, Clinical, HR, Recruitment, Compliance, and Quality departments to support program success.
• Serve as an active member of the Meadows leadership team.

Requirements:

• Bachelor's Degree preferred
• Minimum of 3-5 years of supervisory experience
• Experience supporting individuals with intellectual and developmental disabilities
• Strong written and verbal communication skills
• Strong organizational and leadership skills
• Demonstrated computer proficiency
• Valid driver's license and reliable transportation

Take advantage of a competitive compensation of $60,000 annually. As well as a phenomenal benefit package that includes, Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.

• Dental
• Health and Life insurance
• Paid time off
• earned vacation time
• paid holidays just to name a few.

At Center for Human Development (CHD) Care Finds a way:

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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