Front Desk Supv - Fairfield Inn & Suites Jupiter, FL
TPG Hotels and Resorts
Job Overview As a Front Office Supervisor, you will be responsible for ensuring the highest level of customer service is provided to guests and visitors. You will supervise and coordinate the activities of the front desk and front office staff to ensure a seamless check-in and check-out process, answer guest inquiries, and resolve any issues that may arise during their stay. You will also play a key role in training and mentoring front office staff to maintain high service standards. Job Overview As a Front Office Supervisor, you will be responsible for ensuring the highest level of customer service is provided to guests and visitors. You will supervise and coordinate the activities of the front desk and front office staff to ensure a seamless check-in and check-out process, answer guest inquiries, and resolve any issues that may arise during their stay. You will also play a key role in training and mentoring front office staff to maintain high service standards. What You'll Be Doing Guest Services: Greet and welcome guests in a friendly and professional manner. Assist guests with check-in and check-out procedures. Handle guest complaints and concerns, ensuring prompt resolution. - Coordinate with other hotel departments to fulfill guest requests and special arrangements. Staff Supervision: Train and supervise front desk agents and other front office staff in partnership with Front Office Manager Ensure staff adheres to dress code and grooming standards. Address disciplinary issues as needed. Problem Resolution: Handle difficult or complex guest situations and escalate as necessary. Ensure guest privacy and security protocols are followed. Assist in Implementation of effective strategies to minimize guest complaints. Training and Development: Provide ongoing training to front office staff on guest service standards and procedures. Foster a positive and collaborative work environment. Assist in the onboarding and training of new employees. What You Bring High school diploma or equivalent (a bachelor's degree in hospitality management or a related field is preferred). Previous experience in a front desk or guest service role, with at least 1-2 years of supervisory experience. Excellent communication and interpersonal skills. Strong problem-solving abilities. Knowledge of hotel management software and reservation systems. Ability to work flexible hours, including evenings, weekends, and holidays. Benefits Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Flexible Spending Accounts 401(k) Retirement Plan with Company Match Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available!
EEO/VET/DISABLED
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...fund ever raised. Headquartered in Saratoga Springs, NY , Prime Group employs 700+ professionals and maintains a regional office in Jupiter, FL and Manhattan, NY along with investment originations offices in Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta ....SuggestedTemporary workWork at officeLocal area- ...heartbeat of the hotel overnight. You’re part front desk, part financial reconciler, and... .... Proficiency in Microsoft Office Suite. Work Environment and Physical Requirements... ...is based on property at the Residence Inn, Cape Canaveral, FL. Ability to remain in a stationary...SuggestedTemporary workWork at officeLocal areaImmediate startShift workNight shift
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...Location: Lake Ella Manor, Tallahassee, FL Pay: $15.00 per hour Employment Type... ...daily property operations by managing front desk responsibilities, answering calls, assisting... .... Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with...Hourly payPart timeWork at officeLocal areaMonday to FridayFlexible hoursRetirement Housing Foundation
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Tallahassee, FL4 days ago - ...performance-based arrangements through a suite of technology and services scaled centrally... ...Clinic Location: 900 W 49th St. Hialeah, FL 33012 JOB SUMMARY This role will provide... ...closely with providers and patients, the Front Desk Receptionist will manage tasks related to...Work at office
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...Office Manager FullTime Pembroke Pines, FL, US Salary Range: $45,000.00 To $60,000.0... ...office staff including Medical Assistants, Front Desk associates, Scribes, Phlebotomists, etc.... ...environment. Proficient with Microsoft Office Suite or related software, EMR software...Full timeTemporary workWork at office- Office Manager Location: Cocoa, FL Employment Type: Full-time Job Summary The Office Manager position responsible for overseeing the... ...attention to detail and accuracy. Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel. Ability to manage multiple...Full timeFor contractorsApprenticeshipWork at officeLocal area
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