Bartender - The Oasis

Job Description

Job Description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Universal Endless Summer Resort - Dockside Inn and Suites

Join the team at this hotel inspired by the sand, the sea and breathtaking sunsets.

What We're Looking For:

The Pool Bartender plays a key role in the poolside experience by preparing high-quality beverages and providing excellent service in a vibrant and welcoming setting. Responsibilities include crafting refreshing drinks, maintaining a clean and safe work area, and ensuring smooth bar operations. Strong guest engagement and collaboration with the team are essential to delivering a seamless and enjoyable environment for all.

Who You Are:

• A friendly, approachable demeanor with the ability to engage with guests and provide a positive experience.

• Ensures that drinks are prepared according to specifications and served promptly.

• Ability to handle multiple drink orders efficiently, especially during peak hours.

• Strong focus on providing outstanding service to guests and enhancing their experience.

• Ability to collaborate with other team members to provide seamless service.

• Veterans and military spouses are encouraged to apply.

What You Will Do:

• Mix and serve alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and specialty drinks according to recipes and guest preferences.

• Create and recommend unique cocktails tailored to guest tastes.

• Ensure all drinks meet the highest quality and presentation standards.

• Greet and engage guests with a friendly, welcoming attitude, providing personalized service.

• Take drink orders from guests and servers, answering inquiries about menu options.

• Handle guest complaints or special requests professionally to ensure satisfaction.

• Set up the bar at the beginning of each shift, ensuring that all equipment, garnishes, and supplies are ready for service.

• Maintain a clean and organized bar area, including cleaning glassware, surfaces, and waste disposal.

• Monitor and report inventory levels for beverages, garnishes, and supplies to avoid shortages.

• Follow all safety, sanitation, and alcohol service regulations, including verifying guest identification.

• Monitor guest alcohol consumption and enforce responsible service practices.

• Adhere to all state and local laws regarding the sale and service of alcoholic beverages.

• Collaborate with servers, barbacks, and kitchen staff to ensure smooth and timely service.

• Assist with restocking supplies and supporting barback duties during busy periods.

• Foster a positive team environment while delivering exceptional service.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include:

• Previous experience in a food and beverage setting is required.

• Bartending experience highly preferred.

• Knowledgeable in cocktail recipes, bar tools, drink preparations, and alcohol service regulations.

• Ability to perform duties outdoors in various weather conditions.

• Proven experience working in high-volume Food and Beverage operations preferred.

• Strong organizational skills.

• Excellent guest service skills.

• Must be able to withstand outdoor elements for long periods of time

• Ability to regularly push, pull, lift up to 50 lbs

• Ability to communicate effectively in English verbally with team members, leaders and guests required.

• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.