Custodial Resident Aide

Job Description

Job Description

Title: Custodial Resident Aide

FLSA: Non-Exempt, Full-Time (40 hrs./wk.)

Pay Rate: $21.00-$26.00/hour

GENERAL SUMMARY

Under the supervision of the Senior Residence Property Manager, the Custodial Resident Aide will be responsible for cleaning multiple residential housing sites to ensure compliance with program policies and expectations. Experience working with diverse ethnic and cultural communities is a must, including, but not limited to the following target populations: people of color, gay/lesbian/bisexual/transgender individuals, individuals with limited English proficiency, undocumented immigrants, people living with HIV/AIDS, and homeless persons, of varying ages. The population at the housing sites include formerly incarcerated and justice-involved men, LGBTQIA+ people, clients with mental illness, substance abuse, co-morbidity, tri-morbidity, etc. The Custodial Resident Aide must be comfortable with a setting that focuses on Forensic Treatment, behavioral and mental health, etc. The primary housing sites are located in Highland Park, South LA, Hollywood, Pico Union and Compton. 

PRINCIPAL DUTIES AND RESPONSIBILITIES

1.       Provide deep cleaning such as scrubbing tubs and toilets, sweeping and mopping floors, cleaning refrigerators, and doing other heavy duty cleaning responsibilities as needed or requested.

2.       Ensure all shared spaces such as common spaces including  front entrances, bathrooms, kitchen, living room, dining area, hallways, etc. are clean.

3.       Ensure safe operations by reporting and correcting any spills, unsafe working conditions, or defective equipment.

4.       Maintain housekeeping; and verify all laundry areas and restrooms are clean and disinfected & fully operational.

5.       Provide targeted housekeeping tasks such as cleaning residence rooms as needed.

6.       Take out trash, check and remove trash from all spaces

7.       Sanitize, disinfect and wipe down tables, counters, microwaves, countertops, all surfaces, surface areas, doorknobs, chairs, etc.

8.       Clean vents and wipe windows.

9.       Clean back office spaces, employee break rooms, and staff restrooms.  

10.   Always interact with clients professionally.

11.   Interpret agency purpose and mission to the community.

12.   Other activities as required to conduct program and agency objectives.

13.   Regular attendance required; position will require flexible hours including evening/nightshifts, weekends, and some holidays.

14.   Maintain and uphold Agency mission statement, values, policies, procedures, and principles.

15.   Other duties assigned as needed.

MINIMUM QUALIFICATIONS – KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

1.       Experience with social services, residential housing.

2.       Experience with cleaning, janitorial and custodial services.

3.       Maintain a valid California driver’s license, car insurance, and reliable transportation.

4.       Strong familiarity with Los Angeles driving route.

5.       Great attitude and strong interpersonal skills; and ability to relate to individuals from diverse backgrounds.

6.       Ability to coordinate multiple projects and tasks simultaneously in a high-pressure work environment.

7.       Ability to master a wide-range of information, adapt, take initiative, and work in a team-centered environment.

8.       Maintain and uphold Agency mission statement, values, policies, procedures, and principles.

9.       Verification of employment eligibility and passing of background check.

10.   Updated tuberculosis test (annual requirement) – read, reviewed and dated by a clinician.

SUPERVISORY RESPONSIBILITIES

1.       This incumbent does not have formal supervisory responsibilities.

Environmental Conditions (Working Conditions)

1. Ergonomically safe office environment with desktop computer, desk, chair, natural light from windows.

2. Some driving and exposure to vehicles in motion.

Physical Requirements  

1.       While performing this job, the incumbent typically spends time sitting, standing, walking, driving, carrying (max.20lbs), lifting (max. 20lbs), listening, and speaking.

Mental Requirements

1.       The incumbent in this position must be able to accommodate any/all the following: constant distractions, interruptions; uncontrollable changes in priorities/work schedules; and availability for on call/duty after regular working hours, and exposure to inappropriate behavior and language of others.       

Special Service for Groups, Inc. (SSG) is an Equal Opportunity/Affirmative Action Employer

SSG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements set by law

APAIT is a community based organization serving Los Angeles and Orange counties. APAIT’s mission is to positively impact the quality of life for vulnerable communities experiencing behavioral health challenges, housing insecurity, justice-involved individuals, victims of human trafficking, and those at risk for HIV/AIDS and sexual health issues.

Services include individual and group mental health counseling, substance use prevention and treatment, harm reduction and syringe exchange program, HIV/STI testing, prevention, and treatment, transitional and permanent supportive housing, forensic treatment, intensive case management, and research, evaluation, and development.

APAIT was established in 1987 and is a division of Special Service for Groups, a nonprofit health and human services organization established in 1952.

Learn more at

Company Description

APAIT is a community based organization serving Los Angeles and Orange counties. APAIT’s mission is to positively impact the quality of life for vulnerable communities experiencing behavioral health challenges, housing insecurity, justice-involved individuals, victims of human trafficking, and those at risk for HIV/AIDS and sexual health issues.\r\n\r\nServices include individual and group mental health counseling, substance use prevention and treatment, harm reduction and syringe exchange program, HIV/STI testing, prevention, and treatment, transitional and permanent supportive housing, forensic treatment, intensive case management, and research, evaluation, and development.\r\n\r\nAPAIT was established in 1987 and is a division of Special Service for Groups, a nonprofit health and human services organization established in 1952. \r\n\r\nLearn more at