General Manager- Eagle Watch Golf Club

Description

General Manager

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since itsinceptionin 1957 Invited hasoperatedwith the central purpose of building relationships and enriching the lives of our members guests and more than17000 employees. We are the largest owner and operator of private clubs nationwide with 130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style poolsstate-of-the-artracquet facilities fitness centers and much bea part of this incredible and inclusive team at Invited!

Job Summary:

The General Manager is responsible for the clubs leadership strategic direction operations and membership growth. This role drives success by developing and implementing effective business strategies ensuring member satisfaction and fostering a positive work environment. The General Manager is accountable for achieving financial and operational goals building a strong leadership team and maintaining effective communication with the Regional team.

Day to Day:

• Develop and execute comprehensive business and financial strategy plans for the club.
• Regularly monitor performance metrics against these plans to ensure revenue targets are achieved across all operational areas making data-driven adjustments as necessary to optimize performance.
• Offer strategic leadership to department heads on operational matters across key areas including Agronomy Facilities Fitness & Wellness Food & Beverage Golf Operations Member Experience and Sales.
• Recruit select develop and continually evaluate a qualified team of department heads.
• Guide department heads in the creation and execution of strategic employee development plans leveraging performance reviews cross-training goal setting and employee recognition.
• Lead the recruitment selection training development and performance management of employees ensuring the relationships between value service and member satisfaction.
• Implement sales marketing and net revenue strategies aligned with financial plans regularly reviewing and adjusting these strategies to optimize overall performance.
• Maintain effective expense control systems and forecasting procedures to monitor and manage departmental expenses and revenue-to-payroll ratios.
• Ensure the club meets financial obligations including debt and lease agreements while adhering to GAAP and company policies.
• Foster member relationships and maintain high-quality facilities through effective staffing programming service operations and maintenance.
• Analyze member retention metrics and develop targeted strategies to enhance retention rates. Engage directly with resigning members to gain insights into their reasons for leaving documenting feedback to inform continuous improvement initiatives.
• Promote a motivating work environment centered on teamwork respect and a focus on member satisfaction.
• Ensure the club operates safely and legally according to regulatory obligations.

About You:

Required

• A high school diploma or equivalent.
• A minimum of 3 years of experience in club management hospitality or related field.
• A minimum of 1 year of experience managing budgets and the ability to make sound judgments in expense allocation to impact profitability.

Preferred

• Bachelors degree or equivalent.
• Preferred certifications include Food Handlers Certificate Alcohol Safety STAR Service
• Certification STAR Trainer Certification TABC Certification and CPR Certification.
• Skilled in handling highly confidential material including member and employee data with discretion and integrity.
• Proficiency in computer literacy and spreadsheet software.
• Strong leadership abilities excellent communication skills and effective team management are essential.

What We Offer:

We believe in taking care of our team and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills experience education location andif youre in a non-exempt rolehours worked.

While not all roles at Invited are full-time those full-time team members have access to a comprehensive benefits package that includes:

• Medical dental and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members )

Want to learn more Visit full details.

Have more questions Check out our Invited Jobswebsite for more details aboutClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Required Experience:

Director