Medical Practice Manager

Job Description

Job Description

The Medical Practice Manager oversees the administrative and operational functions of a high-volume medical practice, with a focus on surgery scheduling, insurance verification, referral management, workers’ compensation coordination, patient service, and physician support.

 

Responsibilities

• Coordinate surgery scheduling, including insurance verification, pre- and post-operative appointments, health clearances, authorizations, surgical assistants, and required pre-operative studies.
• Manage physician referral work queues and complete referrals in Epic corresponding to PPC tasks.
• Schedule appointments, triage calls, respond to patient questions and complaints, and direct concerns to appropriate staff or supervisors.
• Manage physician practice operations in coordination with medical assistants and other staff, troubleshooting patient and physician issues.
• Handle physician correspondence, forms, authorization requests, expense reports, calendars, transcription needs, and other administrative functions.
• Coordinate workers’ compensation activities with adjusters and nurse case managers, including authorization requests, status follow-up, and documentation receipt.
• Complete physician credentialing, maintain updated CVs, and ensure medical staff privileges, California licenses, and DEA credentials remain current.
• Monitor workflow, assist with work assignments, recommend improvements, and liaise with other departments.
• Coordinate physician mentoring opportunities with fellows and students.
• Work with billing and HIS departments on chart audits, surgical reports, daily clinic charges, and patient financial arrangements.
• Serve as a liaison between physicians and patients regarding surgical concerns, resource coordination, and support before, during, and after procedures.
• Coordinate outside services, teaching and speaking engagements, and logistics of care for VIPs and patients with special needs.

 

Required Qualifications

• High school diploma or GED. Bachelor’s degree strongly preferred.
• At least 3 years of experience with a large medical group practice.
• Experience scheduling surgery in a high-volume setting.
• Knowledge of HMO, PPO, and POS insurance plans.
• Experience with workers’ compensation cycles and protocols.
• Current influenza vaccination with no declinations or exemptions.
• Epic experience.

\nCompany Description

InSync is a national staffing firm specializing in education, healthcare, and non-clinical placements. InSync is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a Disabled Veteran Business Enterprise (DVBE). These certifications reflect our commitment to accountability, regulatory compliance, and high standards of Service.

Company Description

InSync is a national staffing firm specializing in education, healthcare, and non-clinical placements. InSync is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a Disabled Veteran Business Enterprise (DVBE). These certifications reflect our commitment to accountability, regulatory compliance, and high standards of Service.