Community Life Administrator

Community Life Administrator

Job Category: Management/Executive

Full-Time

On-site

Westminster Place Evanston, IL 60201, USA

Description

$139,397.50 - $222,934.25 Annually (Based on years of experience).

Westminster Place | Full Time | Administration Department | 8am - 4pm. Monday - Friday

Are you looking for a team where you can bring your passion, strengths, and best self as an Community Life Administrator?

At Westminster Place, you'll join a mission-driven community where employees work together to deliver a truly personalized experience for our residents. Our team values collaboration, compassion, and shared expertise, and we're searching for individuals who lead with heart and help create a positive, uplifting environment.

If you're someone who enjoys making a difference, building meaningful connections, and contributing to a workplace centered on wellness, independence, joy, and security, you'll feel right at home here.

Why YOU Will Love Working With Us

A Supportive, People-Centered Culture

We're proud to be recognized as a Great Place to Work®, a certification that reflects our commitment to creating an inclusive, supportive, and engaging workplace for all team members.

Comprehensive Benefits That Care for You

• Health & Wellness: Medical, dental, vision, Wellhub, and onsite fitness
• Financial Security: PTO rollover/sellback, 403(b) with match, commuter benefits, financial counseling
• Peace of Mind: Life insurance, disability coverage, EAP support
• Growth & Development: Tuition reimbursement, scholarships, mentorship, and career pathways
• Community & Connection: Engagement events and 24/7 chaplain counseling for emotional/spiritual support

Key Responsibilities

• Planning:
  • Works collaboratively and constructively with the corporate leadership in planning for the future of Presbyterian Living.
  • Assists in the development and implementation of the campus annual operating plan to accomplish the stated mission, vision, and values of the company with the ED.
• Financial Management:
  • Administrative responsibility for maintaining and securing resident financial information.
  • Reviews resident financial data relating to residents who might be applying for deferred status in the future on an annual basis.
• Operational/Administrative Management:
  • Administrative responsibility for the consistent implementation of all housing and hospitality policies and procedures.
  • Reviews and revises the Resident Handbook as needed.
  • Provides for the orderly, compassionate transfer of residents to a higher level of care based upon established protocols.
• Hospitality Services:
  • Works in collaboration with ED to provide leadership for hospitality services including dining services, environmental services, administrative services, concierge services, and community activities which create and sustain high levels of resident satisfaction.
  • Provides leadership for customer service efforts relative to improving the life of residents and their families.
• Resident Relations:
  • Conducts New Resident orientation sessions.
  • Actively listens and responds to needs of residents programs for new residents.
  • Acts as primary staff/resident liaison.
• Marketing Support:
  • Works collaboratively with the Sales & Marketing Director on scheduled marketing and public relations events
  • Responsible for internal Resident Transfer and Waiting List process

Qualifications & Skills

• Master's Degree preferred or years of service equivalent (BA minimum required).
• Three or more years' experience in retirement community administration or hospitality management. Five years of Personnel management experience.
• IL Nursing Home Administrator license recommended. Demonstrated ability to manage and motivate others. Excellent organizational and communications skills. Demonstrated orientation toward customer service. Computer literate.

About Presbyterian Living

Presbyterian Living is an independent, not-for-profit senior living organization offering a full continuum of care—including independent living, assisted living, skilled nursing, and memory care. Since 1904, we've welcomed people from all backgrounds across our communities in Evanston (Westminster Place & Ten Twenty Grove), Lake Forest (Lake Forest Place), and Arlington Heights (The Moorings).

What sets us apart is our commitment to people - residents, families, and employees alike. We're a compassionate, mission-driven organization where team members feel supported, valued, and inspired to make a meaningful difference each day.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.