Receptionist

SHEARER HILLS BAPTIST CHURCHChurch ReceptionistReports to: Senior PastorPay: $15.00 per hourPosition: Full-time, hourlyHours: Mon.-Thurs. 8:00 a.m.-5:00 p.m.; Fri. 8:00 a.m.-12:00 noonThe church office is closed for lunch Monday-Thursday from 12:00-1:00 p.m.Benefits include 100% employer-paid medical, dental, vision, and life insurance for the employee, paid time off, and paid holidays.Position SummaryThe Church Receptionist serves as the welcoming face and voice of Shearer Hills Baptist Church. The primary function of this position is to provide reliable, continuous front desk coverage during regular office hours while greeting and assisting members, guests, visitors, vendors, volunteers, and callers. This public-facing role requires professionalism, discretion, compassion, and a warm, Christ-centered manner.Core ExpectationsAttendance and punctuality: Regular, reliable, and punctual attendance is an essential function of this position. The employee must be at the front desk and ready to begin work at the scheduled start time and return promptly from lunch and breaks. Any unavoidable delay or absence must be communicated promptly.Continuous coverage: The front desk must not be left unattended while the church office is open. Approved coverage must be confirmed before stepping away, even briefly.Professional appearance: Maintain a polished, professional appearance appropriate for a public-facing church office. Business professional attire is preferred Monday-Thursday; neat business casual attire is permitted on Fridays.Christian faith and compassionate service: A personal profession of faith in Jesus Christ and support of the beliefs, mission, and values of Shearer Hills Baptist Church are required. Every person must be treated with dignity, patience, care, and respect, including participants in the church's Wednesday outreach ministry serving individuals experiencing homelessness.Essential Duties and ResponsibilitiesGreet and assist members, guests, visitors, vendors, volunteers, and callers in a courteous and professional manner.Answer, screen, and direct incoming telephone calls and take accurate messages when appropriate.Receive, sort, and distribute incoming mail, deliveries, and packages.Monitor visitor access, follow established safety and security procedures, and maintain a clean, welcoming reception area.Respond to general questions and direct individuals to the appropriate pastor, ministry, or staff member.Provide limited administrative support that can be completed from the front desk without interrupting reception coverage.Protect the confidentiality of personnel, financial, donor, member, and ministry information.Work cooperatively with pastors, staff, and volunteers and perform other duties consistent with the purpose of the role, provided front desk coverage is maintained.QualificationsHigh school diploma or equivalent required; previous receptionist, customer service, or administrative experience preferred.Demonstrates reliability, professionalism, compassion, and a genuine willingness to serve others.Professional verbal and written communication skills with a friendly, service-oriented demeanor.Comfort using basic computer and telephone systems, with a willingness and ability to learn new programs. Experience with Microsoft 365 is preferred but not required.Ability to manage multiple priorities while remaining attentive to visitors and telephone calls.Sound judgment, discretion, confidentiality, and the ability to interact respectfully with people from varied backgrounds and life circumstances.General StatementThis posting summarizes the general nature and level of work expected for this position and is not an exhaustive list of every duty. Responsibilities may be adjusted as ministry needs evolve, provided they remain consistent with the primary purpose and scope of the role.Shearer Hills Baptist Church | Church Receptionist
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