Schedule Coordinator Patient Care Coordinator

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

** BILINGUAL ENGLISH/SPANISH IS A MUST, DONT APPLY IF YOU DONT SPEAK SPANISH **

Are you passionate about helping patients move forward with their dental care while keeping a busy schedule running efficiently?

Sunset Smiles Care Center is looking for an organized, energetic, and patient-focused Schedule Coordinator to help us grow our practice and deliver an exceptional patient experience.

This is much more than a scheduling position. We are looking for someone who understands dentistry, enjoys building relationships with patients, and can help maintain a productive and efficient schedule while supporting treatment acceptance and practice growth.

Responsibilities:

• Manage and optimize provider schedules daily • Fill schedule openings and same-day cancellations • Contact patients with unscheduled treatment plans • Reactivate overdue recall and inactive patients • Schedule all future appointments before patients leave the office • Review treatment plans and coordinate treatment scheduling • Understand dental procedures and appropriate appointment times • Confirm appointments and reduce no-shows • Review insurance estimates and patient financial responsibilities • Collect payments and post payments accurately • Maintain accurate patient records in Dentrix • Support daily production and collection goals

Qualifications:

• Dental office experience required • Dentrix experience preferred • PPO insurance knowledge preferred • Bilingual English/Spanish required • Excellent phone and communication skills • Strong organizational and multitasking abilities • Positive attitude and team-oriented mindset

What We Offer:

• Competitive hourly pay • Performance bonuses • Growth opportunities • Supportive team environment • Family-oriented practice culture

If you enjoy helping patients, staying organized, and contributing to the growth of a successful dental practice, we'd love to meet you.