Assistant Merchant, E-Commerce (On-Site)

About This Role

The Assistant Merchant, E-Commerce supports the online merchandising strategy for assigned product categories and helps drive a stronger customer experience on acehardware.com. You will support category reviews, promotional planning, product content, retailer communication, item onboarding, site findability, web analytics and special projects. This role partners closely with the Senior E-Commerce Merchant, vendors, internal merchandising teams, digital marketing and support partners to improve online sales, content quality and execution. The role is a development opportunity designed to build broad e-commerce merchandising experience and prepare you for expanded category ownership over time.

What You'll Do

• Support online category and product merchandising from planning through execution

• Improve site findability through search and browse optimization

• Review web performance indicators and user behavior to identify insights and actions

• Manage product recommendations, basket building and trade up opportunities

• Support online only assortment expansion, new item setup and promotional activation

• Coordinate product content with vendors and internal content partners to improve content quality

• Assist with monthly promotional planning, offer setup, pricing details and credit coordination

• Partner with digital marketing to support paid search, affiliate, email, organic search and retargeting efforts

• Support retailer communication, customer service preparation and category related inquiries

• Assist with inventory planning, clearance opportunities and cross functional projects

Who You Are

You are curious about products, e-commerce trends and the customer journey, with a strong eye for improving the online shopping experience. You enjoy using data, collaboration and follow through to turn ideas into action.

Required Skills

• Two or more years of e-commerce, marketing or merchandising experience

• Strong analytical skills with the ability to interpret data and recommend action

• Strong problem solving and decision making skills

• Ability to manage multiple priorities and meet deadlines

• Strong verbal and written communication skills

• Collaborative style with the ability to work across teams and with vendors

• Proficiency in Microsoft Outlook, Word, Excel, Access and PowerPoint

• Creative, flexible and adaptable approach with strong follow through

Preferred Skills

• Experience with site merchandising tools or promotional setup platforms

• Familiarity with digital marketing channels and online customer behavior analysis

WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future.

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