Guest Service Agent
SpringHill Suites Chicago Elmhurst/Oakbrook Area
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits And Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It #J-18808-Ljbffr SpringHill Suites Chicago Elmhurst/Oakbrook Area
- ...Description: The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating...SuggestedWeekly payTemporary workLocal areaShift work
Thorntons (Kentucky)
Franklin Park, IL3 days ago $42.85k - $47.01k
...in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of... ...managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business...SuggestedFull timeTemporary workLocal areaFlexible hoursNight shiftDay shiftAfternoon shift$22 - $25 per hour
...The Peninsula Chicago is seeking a Guest Service Agent to join our Spa team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet...SuggestedHourly payWork at officeNight shiftThe Hongkong and Shanghai Hotels, Limited
Chicago, IL5 days ago$21.5 per hour
...Position: Guest Service Agent Department: Guest Services Location: Chicago, IL Employment Type: Part-time or Full-Time Compensation: $21.50 per hour The Study at University of Chicago is seeking a full-time Guest Service Agent to provide genuine hospitality...SuggestedHourly payFull timePart timeLocal areaFlexible hoursShift workNight shiftDay shiftAfternoon shiftStudy Hotels
Chicago, IL6 days ago$15 - $16 per hour
...Guest Service Representative - WashU Car Wash Location: Carol Stream, IL Schedule: Full-Time and Part-Time Opportunities Available Pay: $15-$16 per hour + commission (earning potential of $20+ per hour) Join a Team That Keeps Customers Coming Back At WashU...SuggestedHourly payFull timePart timeFlexible hoursShift workWeekend workWashU Carwash
Villa Park, IL13 days ago$18.5 per hour
...: Hilton Rosemont Job Summary Attend to guests’ needs, including, but not limited to, registration... ...with tools and all equipment needed for service. Review current day’s expected arrivals... ...all pertinent information to front desk agents, telecommunications, the following shift...Hourly paySeasonal workWork at officeLocal areaShift workWeekend workAfternoon shift- ...! Hotel and travel discounts at worldwide destinations! Professional development and promotion opportunities! About this job... Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout...Worldwide
$26 - $27 per hour
...growing fast ). With a dynamic mix of full-service and focused hotels across major cities,... ...franchised properties means we're everywhere our guests need us to be. But here's the thing-we're... ...role is all about The Guest Services Agent (GSA) is responsible for consistently...Temporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift- ...exceptional experiences we provide for our guests. More than that, we know our Associates... ...will be doing each day: As a Front Desk Agent, you would be responsible for greeting and... ...effort to deliver outstanding guest service and financial profitability. Specifically...Local areaWorldwideFlexible hoursShift workAfternoon shift
- Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus Immediately...Immediate startShift work
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
- Job SummaryThe Guest Service Agent is responsible for providing exemplary service to each guest they encounter in person or by phone. The Guest Service Agent honors sincerity in service and makes everyone feel that they’ve come home.Essential FunctionsMaintain complete...Local areaAll shiftsShift work
$17 per hour
...Together Everyone Achieves More About the Role We’re looking for a charismatic, outgoing, and guest-focused hospitality professional to join our growing TEAM! As a Guest Service Agent , you’ll be one of the first and most important points of contact for our guests. Your...Hourly payLocal areaFlexible hours$23.44 - $29.29 per hour
PRIMARY OBJECTIVE OF POSITION: The Overnight Guest Service Agent is responsible for ensuring a smooth and secure overnight operation at the Front Desk. This role serves as the primary point of contact for guests during the night hours, providing exceptional service, managing...Temporary workPart timeLocal areaImmediate startShift workNight shift$20.6 - $22.6 per hour
...growing fast ). With a dynamic mix of full-service and focused hotels across major cities,... ...properties means we’re everywhere our guests need us to be. But here’s the thing—we’re... ...This Role Is All About The Guest Services Agent (GSA) is responsible for consistently delivering...Temporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...Immediate startShift work
$16 - $19 per hour
...Guest Services Representative Hot Job Chicago Oakbrook - Oak Brook, IL 60521 Start Date 08/13/2026 Overview Salary Range $16.00 - $19.00 Hourly Level Entry Guest Service Representative RPM Raceway is developing one of the most exciting competitive social...Hourly payFlexible hoursShift work- HHM Hotels - - Responsibilities: Greet, register, and service guests in a friendly and courteous manner; Register guests and assign rooms; process payments; Make and confirm reservations; handle payments and balances; Respond to guest requests and resolve complaints; Assist...
- Sonesta International Hotels - - Responsibilities: Register guests, issue room keys and provide information on hotel services and room location; Answer phones promptly and courteously; Upsell rooms to maximize revenue; Coordinate with other shifts and departmental management...Shift work
$22 per hour
...here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's... ...Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations,...Hourly payImmediate startFlexible hoursShift workNight shiftWeekend workAfternoon shift- Wingstop - 13211 S Cicero Ave - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing...
- Homewood-Flossmoor Park District is seeking a Part-Time Customer Service Agent to operate the front desk, handle registrations and payments for open skating, skate rental and ice rentals, and provide information on arena programs. The role involves daily deposits and basic...Part timeNight shift
$22 - $25 per hour
The Peninsula Chicago is seeking a Guest Service Agent to join our Spa team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property....Hourly payWork at officeNight shift- ...POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wageLocal areaAll shifts
Extended Stay America
Willowbrook, IL4 days ago - ...and customer focus to the business. Property Address: 2411 Landmeier Road Elk Grove Village, Illinois 60007 The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office related functions. The Guest...Full timeContract workWork at officeImmediate startShift workAfternoon shift
InTown Suites
Elk Grove Village, IL4 days ago $18.85 - $28.3 per hour
...Department: 11611 Advocate Good Samaritan Hospital - Guest Services Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Per diem, covering shifts as needed Pay Range: $18....Daily paidFull timeTemporary workPart timeFlexible hoursShift workAdvocate Aurora Health
Downers Grove, IL4 days ago$18 per hour
...Guest Service Representative We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality and the Hyatt Place Chicago South/University Medical Center, we create a fun, supportive environment where growth never stops...Hourly payTemporary workWork experience placementLocal areaHyatt Place Chicago South
Chicago, IL4 days ago- ...Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will... ...behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support...Temporary workLocal areaImmediate startShift workAfternoon shift
Tru by Hilton Louisville/East, KY
Matteson, IL4 days ago - ...Job Description Job Description Position Summary: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest...Work experience placementShift workAfternoon shiftEarly shift
CAKE MATTERS MORE INC
Chicago, IL29 days ago $20 per hour
...Job Description Job Description Job Overview:The Guest Services Representative is the first point of contact for guests and is responsible for ensuring a warm, welcoming, and efficient experience. This role involves assisting with check-ins, check-outs, handling inquiries...Local areaFlexible hoursShift workNight shiftMetropolitan Pier and Exposition Authority
Chicago, IL8 days ago
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